I do understand the positive side of negative feedback. Negative feedback is at times even better then positive feedback.
You are though imo, bypassing the negative feedback by saying something preferred and thus it must be what players want! While (as example) LFR in its current form cannot possibly (to my experience, I already said that) be what the players want. But Blizzard feels they do right by its players due to so many players using this.
The only way they listened a bit was when we had The Nexus 5 man dungeon in WOTLK. It was totally ignored, even when blizzard upped the rewards specifically for that dungeon. But thats apparant because players had a choice in where to go instead. With LFR you cannot escape the braindead experience. But it is still efficient in terms of valor...
edit:
I am sorry to me it confirms people are smart when it comes to farming valor/tier pieces efficiently.
It doesn't remotely say people love the feature whilst playing it.
Alright one thing I do "love" about LFR is that it is so accessible. I mean as I said, I am currently in a casual guild and I am not raiding normals or heroic like I used to do. I do not have the time anymore. So yeah I love LFR for being accessible. I do not like it to be a braindead experience. If they upped the difficulty slightly (And I do mean slightly) you would not hear me complain at all.
Also I am not in favour of removing LFR. It has some aspects that work very well for people like me. Just the difficulty that sucks. The experience of LFR is just meh.
And Blizzard cannot measure that from the numbers of people using this feature.