Originally Posted by
Sicc
While character models are not the core of a game you see them 100% of your game time even when you are not directly watching them. Let me explain why. How much time do you spend looking at your back, your own bottom or your own feet (IRL)? Probably not much. Close to zero. But if they were ugly, disgusting, you would feel bad about it. Its enough to see something once and it will virtually exist in your head. Even if you don't look at your character face or blocky fingers all day, you know how bad they look and while playing with it, it gives a feeling for your game. Some players spend money on payed character modification. Why is that? They recolor their hair even under a helmet! They like 3D belts while it cannot be seen from behind (I like them too). It matter becuse your looks are actually not for your own. It exists to show off to others. Like in the real world, we want others to look at us and think about us as beautiful, cute, badass or whatever you like. The same needs manifest in a game. For most of us playing a badass character feels better than playing with a stick figure. Rough examples, but the same is true for less improvements. As a 3D model feels better than a stick figure, a good 3D model feels even better.
It does not matter how much time you spent at watching something. The whole intro cinematic is for the show. Ppl spend like 20 minutes watching it over the lifespan of an expansion, but it is important. Helps to hook up players.
New content comes from a different source than new player models! (well, mostly different sources) Some keep telling they rather want new content than new player models. You know there are seperate teams for different jobs right? Its not like making new models will prevent writers making new stories or designers coming up with exciting boss mechanics. Even if some of the teams are shared, they don't work on new content 100% of their time anyway. And new character models are not just for you to play with. Those are the npc-s around the world too. They are there as bosses, trash, quest givers, guards in cities. Making new models automatically replaces thousands of npc-s too. They will appear in a new raid aswell. If you see trolls inn a raid, they will have new troll models too.
And if they don't have enough employe to work, get more. They must have enough money.