So here is what happened!
3 Days ago!
Me and my brother + 2 more friends was having fun, doing Random Battlegrounds and was trying to beat each other on Killing Blows.
After we have been doing this for like 3h's my brother suddenly got DC'd. (where not in a BG atm) so we just started to duell untill he should be back on.
(We where all talking in skype)
He Said: Someone have changed my password... (he uses an authenticator)
So he does a Password Recovery.
Gets back in to the game, 3 minutes later DC again.
Again someone have changed his password...
Scan the computer, no viruses or anything, full scan everything and nothing shows up.
Does a password recovery again and logs back on.
Now here is where the fun starts.
When he got DC'd he had 5 lvl 90's, Now he have 1! All others where Deleted.
So what do we do, he made an in game ticket and calls Blizzard support (security department) they told him to do an IN-GAME AND OUTOF-GAME Ticket so he does.
Avrage w8 time: 7 Days (these times are never correct)
So we keept playing...
Today he gets a respons (remind you he have been calling blizzard every day and they just tell him to make an IN/OUT of game ticket and w8).
GAME MASTER RESPONS:
We are very sorry for what have happend to you and your account.
We Will not be able to restore you characters/gold/items due to the fact that it have been to long since the characters/items/gold where lost.
HOLY MOTHER OF GOD!
Wtf is this bullshit!
So he calls Blizzard and explains the situation and the answer he gets is:
Sometimes Queue times is very long and we try to help anyone that is in need.
We apologise for this and will make sure it does not happen again.
Have you guys ever experienced anything like this?
Apparently there is very few ppl that belive me and keep calling me and/or my brother a lier!
I feel very sad over this because i was coming here for help...
I will leave this thread for now due to the fact that my lunch break at work is over and will update everyone later today with
whatever respons we get.
When i get home im going to tell my brother so send me the screenies of evrything so ppl would stop calling us liers.
I was just coming here for some advice and help and the only one that have acctully tried to help is Gehco Thank you Gehco!