I lost my phone a few months ago and had to remove authenticator which led to me getting hacked a few days ago. Blizzard were quick and helpful and got everything back etc. But the hacker has removed my real ID friends, not a big issue apart from the fact that I no longer have the option to add people using their email its like old school where I can only add character names.
Have the hackers disabled some sort of option for this? Does anyone have any idea how I can get this option back?
There's only one box in the 'add friend' window now, you add character name, email address, or BattleTag, whichever you have, in that same box. There's no separate box for adding people by email or BTag.
That said, there ARE parental controls on the BNet account page that can turn off RealID, check the parental controls page and make sure it hasn't been turned off.
When asked about the role of women in video games, Samus Aran said, "..." - and then she blew up the planet. AGAIN.