Hey everyone, we continue to see a higher number of tickets coming in regarding persistent account locks. These appear to be happening more frequently when a player attempts to access their account from a mobile device (logging into our sites, or using the mobile armory app). If this happens to you, please try resetting the password from the device that incurred the lock, as that will likely prevent further such issues.

More info about this can be found here. As ever, if you have any general questions feel free to let me know - otherwise you can also check in with us through our support portal for other account issues.

Blizzard Customer Support