Hello MMO Champion computer specialists
I own a Acer Aspire 5755G laptop that came with Windows 7 Home Premium (which I immediately upgraded to Windows 7 Ultimate). I had absolutely no issues running Windows 7 on my laptop, apart from a hard drive failure one time (which Acer Support kindly fixed for me at their cost, of course).
However, ever since I upgraded to Windows 8, and now Windows 8.1, I've been having random freezing issues. The laptop will freeze and all hard drive activity stops (the blue LED indicating hard drive activity does not show anything at all). Pressing any keys on the keyboard or touching the touchpad does nothing, the only way I've found to solve the issue is to hold the power button down to turn the laptop off, and then turn it back on again.
Also, the last few days I've had 3 Blue Screens of Death after logging into Windows with the error message "PAGE_FAULT_IN_NONPAGED_AREA". I'm not sure if one is related to the other, I just felt it was worth mentioning.
My first reaction to the freezing issue was that it could be a driver issue, but I have installed all the drivers from acer.be for Windows 8 + I've installed the Intel HD Graphics 3000 Windows 8 drivers directly off the Microsoft site, and the NVIDIA GeForce GT 540M drivers directly off the NVIDIA website (so they are the latest drivers).
I'm at a complete loss as to how to figure out what the issue could be, because my laptop ran flawlessly under Windows 7.
Hopefully you guys can help me pinpoint the problem, just tell me what information you need (like a dxdiag paste for example) and I'll get it done for you.