i have owned one, i spent way too much for it, it was supposed to be built and shipped within a month, but due to parts unexpectedly not being in the warehouse it was sent 2 months late, and when it got to my house it literally did not turn on, straight up, took it out the box set it up, and it would not boot at all, well, 6 months and several in home technician calls ( from random guys who where contracted by alienware) and parts replaced later i did finally get my computer to work, but i promise you i wont ever buy one again, or suggest anyone that it would be a good idea to get one. my next pc i got was cyberpower, and like alienware its still a bit overpriced versus doing it yourself, but mine, my wifes and my bother in laws are all working perfectly. so my advice? screw alienware and their shitty quality control. your better off with other companies.