New PC shutting down due to power surges.

[Deleted]

Hi,

I recently bought a new PC, all was well for the first few days but then it started to shut down abruptly on its own, and then boot back up again with a warning that ASUS anti surge was triggered because power surges had been detected in the last power up so it was shut down to protect the system.

This happened maybe two or three times in the first month i had the PC, today however it has gotten dramatically worse and has shut down about eight times already. It always seems to happen when i am playing either WoW or Diablo, it has never happened when i was for example just browsing the web.

Can someone shed some light as to what might be the cause of this, maybe its the ASUS anti surge that is somehow falsely being triggered ?

Here is some technical info:

CPU Prozessor: Intel Core i7-4770K 4x 3.50GHz

Mainboard: ASUS H87M-E (C2) (Sound5.1 G-LAN SATA3 USB 3.0)

Graphics Card: Gigabyte GeForce GTX 770 WindForce 3X OC 2GB GDDR5

Memory: 8 GB RAM ELIXIR / G-Skill DDR-3 PC1600

Power Supply Unit (PSU):Corsair VS Series VS650 650W ATX 2.3


Any help is much appreciated, and if any more information is needed just ask.

Regards

[Deleted]

Did you make sure that you connected all three power cables to your motherboard and two to your GPU ?

If so, i'd take the powersupply back to where you bought it and get it exchanged to another one, to see if the issue is still there.

[Lothrik]

Quick Google search turns up:
"Asus anti surge does not detect mains power surges but low voltage fluctuations from the PSU. What is probably happening is that when you play graphic intensive games that are stressing the PSU the voltage is dropping then recovering and overshooting causing the ASUS anti surge to kick in as it is designed to protect the motherboard and other components from over voltage damage."

There's a chance you have too many things connected to a single 12v rail and are drawing too many amps along that rail for your PSU to handle. That would explain why it only happens when you're playing video games, anyway. If it was happening at random even when just browsing the internet I'd say it's a shitty PSU.

[Deleted]

Well the thing is that i bought the PC from Ankermann in Germany and they dont install the graphics card in case they are damaged in transport. I will be the first to admit i know little about the ins and outs of computer hardware. They did provide a very dodgey leaflet guide on how to install the graphics card but it was in very badly broken english and very poor diagrams.

They had the cables already on the motherboard and i just checked my GPU and yes it does have two connections, but a smaller connector cable is hanging loose.

[Deleted]

Well the thing is that i bought the PC from Ankermann in Germany and they dont install the graphics card in case they are damaged in transport. I will be the first to admit i know little about the ins and outs of computer hardware. They did provide a very dodgey leaflet guide on how to install the graphics card but it was in very badly broken english and very poor diagrams.

They had the cables already on the motherboard and i just checked my GPU and yes it does have two connections, but a smaller connector cable is hanging loose.

Refit the cable then. That should solve any non-PSU problems.

[Deleted]

There is no where for that cable to go though, it has'nt fallen out, it was never connected in the first place.

[Nuckels]

Pics please.

[Cyrops]

it should be connected like so:


What little cable is hanging lose? it sounds like an adapter for 12v

[Nuckels]

it should be connected like so:

What little cable is hanging lose? it sounds like an adapter for 12v

Thing is some psu's come with a pci-e cables that are split, so seperate 6pin and 2pin you can click in to eachother to make a 8pin, which could very well be the case and if so that isn't his issue.

[sourmonkey]

Quick Google search turns up:
"Asus anti surge does not detect mains power surges but low voltage fluctuations from the PSU. What is probably happening is that when you play graphic intensive games that are stressing the PSU the voltage is dropping then recovering and overshooting causing the ASUS anti surge to kick in as it is designed to protect the motherboard and other components from over voltage damage."

There's a chance you have too many things connected to a single 12v rail and are drawing too many amps along that rail for your PSU to handle. That would explain why it only happens when you're playing video games, anyway. If it was happening at random even when just browsing the internet I'd say it's a shitty PSU.

This is the correct answer take the power supply back and exchange it