1. #1

    Authenicator Issues

    I haven't played wow in about 3 months, but when I tried to log into Battle.net to re-sub, it keeps on telling me that my authenticator # is incorrect.

    I have heard of authenticators needing to be reset, but if I can't log in, I can't do this. Any help?

    (My authenticator is not my phone)

  2. #2
    Could try calling Blizzard but given that they've massively stripped their phone support not sure how helpful that will be.

  3. #3
    Over 9000! Winter Blossom's Avatar
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    Call Blizzard.

  4. #4
    Legendary! Evil Inside's Avatar
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    Have you tried syncing the authenticator?
    ||i5 3570k @ 4.4GHz||H100 push/pull||AsRock Z77 Extreme4||16Gb G.Skill Ripjaws 1600MHz||HD6970/HD6950 crossfire|| Coolermaster Storm Trooper||Corsair TX850 Enthusiast Series||Samsung 840 Pro 128gb(boot drive)||3x 1tb Western Digital HDD||

    Bdk Nagrand / Astae Nagrand
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  5. #5
    you got hacked and its someone elses authenticator

  6. #6
    Quote Originally Posted by Winter Blossom View Post
    Call Blizzard.
    I have called their number, but it was just an automated message telling me to go to battle.net

    - - - Updated - - -

    Quote Originally Posted by Evil Inside View Post
    Have you tried syncing the authenticator?
    How can I do this without being able to log into my battle.net account?

    - - - Updated - - -

    Quote Originally Posted by mizeri View Post
    you got hacked and its someone elses authenticator
    My armory still looks the same

  7. #7
    had a friend of mines account got hacked and he didn't try to get it back for like a year, then he went back and got it back and his toon was geared up and had shit ton of herbs in the bank

  8. #8
    Legendary! Evil Inside's Avatar
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    Quote Originally Posted by Doseki View Post
    How can I do this without being able to log into my battle.net account?
    Are you using a physical authenticator or the iphone/android app? If you're using the app, bring up the menu and go to resync.
    ||i5 3570k @ 4.4GHz||H100 push/pull||AsRock Z77 Extreme4||16Gb G.Skill Ripjaws 1600MHz||HD6970/HD6950 crossfire|| Coolermaster Storm Trooper||Corsair TX850 Enthusiast Series||Samsung 840 Pro 128gb(boot drive)||3x 1tb Western Digital HDD||

    Bdk Nagrand / Astae Nagrand
    Pokemon X FC: 4656-7679-2545/Trainer Name: Keno

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