Not accepting keys, not giving keys, preorders gone wrong, customer support that can't speak english, using french as native language on the client/website with no possible way to change it to dutch or english...should I go on.
- - - Updated - - -
All I wanted was DS 1-2 with coop, insted they turned it into a generic shooter with some monsters now and then. Not sure why game devs always change game mechanics when introducing coop insted of sticking to the core and just adding a coop function as a bonus.