Originally Posted by
Visko
I don't even play World of Warcraft and his valuation seems to be at least somewhat accurate, even if fed from mostly bitterness. I gotta say, Blizzard does appear to have management issues. You can see it across all of their games, their entire company. Significant issues? I don't know. Any worse than the average company? Probably not. They've been re-working their engine again obviously, and that takes a lot of work to just add something new like Garrisons into the game. Face it, that IS the expansion. New artwork across the board, new additional animations. Testing, feeling, playing, modifying, altering, etc. Once again, time. Introducing new zones and instances. That is a lot of work to do, even for a big team. Because in the end you gotta make sure it all comes together and doesn't break every 3 seconds.
That being said, management issues. I see public relations are managed horribly, and always have been. Whoever decided these are the best methods of communicating with your community, Twitter and forum lashbacks, obviously lacks some sense. The people in these positions shouldn't even really be there anymore, they've been there too long. They too are becoming bitter and unhelpful. They're creating more problems for their company then they're helping resolve, and feedback is nothing but loud noise because they have no idea how to manage it. It's a problem they don't even care to acknowledge, recognize, or even consider or think about because it's their jobs and pride on the line. And since they can't manage feedback very appropriately (thousands of good suggestions are buried in mountains of bullshit whining) and instead just fight back against all of that stupid whining with whining of their own often, the company comes off as a big joke. They don't act professional half the time, so it's really hard to give them that respect. They design their games, however they feel like most of the time because they actually literally can't handle the feedback. They ask for it, they say they listen, make no indications that they're listening except when someone says something really stupid.
I'm sorry, but what ARE we supposed to think of you then?