Question about PathPing test

[AdrianCC100]

I did a PathPing test and noticed a 100% loss in Hop 1 and 100% loss in Hop 12. I'm assuming Hop 0 is my router as it has my router name next to it (AdrianPC).. What is Hop 1? Because Hop 0 shows 0% loss.

[abracmike]

Hop 0 is actually your pc (so from your pc to your pc). Hop 1 then will be your router. Hop 2 is either your modem (if seperate unit), or the first point on your ISP's network if it is a modem/router combo unit. (Unless you're talking about university wifi, but I'm assuming home for now).


As for the 100% loss along certain hops, it's sort of a red herring. If hop 3 is 100%, but it can connect to hop 4 (even if 100%), it just means that particular hop ignores the requests path ping sends (anti-dos protection usually)

IF hops beyond a 100% show as * though, then it is a proper total loss.

[AdrianCC100]

Hop 0 is actually your pc (so from your pc to your pc). Hop 1 then will be your router. Hop 2 is either your modem (if seperate unit), or the first point on your ISP's network if it is a modem/router combo unit. (Unless you're talking about university wifi, but I'm assuming home for now).


As for the 100% loss along certain hops, it's sort of a red herring. If hop 3 is 100%, but it can connect to hop 4 (even if 100%), it just means that particular hop ignores the requests path ping sends (anti-dos protection usually)

IF hops beyond a 100% show as * though, then it is a proper total loss.

I have a router/modem in one.. If that makes any sense.. I have one of those Motorola Arris things.. It's brand new that I bought from the store 2 days ago because I thought my original one that I had for 5 years was bad. So if I understand what you're saying.. Hop 0 is my PC talking to my PC, and Hop 1 would be my router/modem (since it's a combination of both instead of separate units)

[abracmike]

In that case then, hop 0 is your pc, hop 1 is the router/modem unit, hop 2 should be the first point on your ISP's network then.

Can you post the output from the pathping?
On 2nd thought, that may not be a good idea since it contains your network address.
(maybe black out the IP address on the first 2 or 3 hops?)

[AdrianCC100]

In that case then, hop 0 is your pc, hop 1 is the router/modem unit, hop 2 should be the first point on your ISP's network then.

Can you post the output from the pathping?
On 2nd thought, that may not be a good idea since it contains your network address.
(maybe black out the IP address on the first 2 or 3 hops?)

Sure.


Tracing route to 12.129.209.68 over a maximum of 30 hops

0 Adrian-PC []
1 10.1
2 72-31-92-58.net.bhntampa.com [72.31.92.58]
3 72-31-1-216.net.bhntampa.com [72.31.1.216]
4 72-31-6-178.net.bhntampa.com [72.31.6.178]
5 hun0-1-0-6-tamp20-cbr1.bhn.net [72.31.3.99]
6 10.bu-ether15.tamsflde20w-bcr00.tbone.rr.com [66.109.6.96]
7 * 0.ae0.pr0.mia00.tbone.rr.com [66.109.1.89]
8 ix-23-0.tcore1.MLN-Miami.as6453.net [63.243.152.105]
9 if-1-2.tcore2.MLN-Miami.as6453.net [63.243.152.62]
10 if-3-2.tcore2.DT8-Dallas.as6453.net [66.110.72.6]
11 if-2-2.tcore1.DT8-Dallas.as6453.net [66.110.56.5]
12 192.205.36.205
13 cr1.dlstx.ip.att.net [12.123.18.74]
14 12.123.249.165
15 * * *
Computing statistics for 350 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Adrian-PC []
0/ 100 = 0% |
1 --- 100/ 100 =100% 100/ 100 =100% 10.1
0/ 100 = 0% |
2 9ms 0/ 100 = 0% 0/ 100 = 0% 72-31-92-58.net.bhntampa.com [72.31.92.58]
0/ 100 = 0% |
3 11ms 0/ 100 = 0% 0/ 100 = 0% 72-31-1-216.net.bhntampa.com [72.31.1.216]
0/ 100 = 0% |
4 14ms 0/ 100 = 0% 0/ 100 = 0% 72-31-6-178.net.bhntampa.com [72.31.6.178]
0/ 100 = 0% |
5 14ms 0/ 100 = 0% 0/ 100 = 0% hun0-1-0-6-tamp20-cbr1.bhn.net [72.31.3.99]
0/ 100 = 0% |
6 16ms 0/ 100 = 0% 0/ 100 = 0% 10.bu-ether15.tamsflde20w-bcr00.tbone.rr.com [66.109.6.96]
0/ 100 = 0% |
7 19ms 0/ 100 = 0% 0/ 100 = 0% 0.ae0.pr0.mia00.tbone.rr.com [66.109.1.89]
0/ 100 = 0% |
8 41ms 0/ 100 = 0% 0/ 100 = 0% ix-23-0.tcore1.MLN-Miami.as6453.net [63.243.152.105]
0/ 100 = 0% |
9 45ms 0/ 100 = 0% 0/ 100 = 0% if-1-2.tcore2.MLN-Miami.as6453.net [63.243.152.62]
0/ 100 = 0% |
10 41ms 2/ 100 = 2% 2/ 100 = 2% if-3-2.tcore2.DT8-Dallas.as6453.net [66.110.72.6]
0/ 100 = 0% |
11 43ms 0/ 100 = 0% 0/ 100 = 0% if-2-2.tcore1.DT8-Dallas.as6453.net [66.110.56.5]
100/ 100 =100% |
12 --- 100/ 100 =100% 0/ 100 = 0% 192.205.36.205
0/ 100 = 0% |
13 --- 100/ 100 =100% 0/ 100 = 0% cr1.dlstx.ip.att.net [12.123.18.74]
0/ 100 = 0% |
14 --- 100/ 100 =100% 0/ 100 = 0% 12.123.249.165

Trace complete.

[abracmike]

Ya, that 100% is just a red herring.

There is a little bit of something going on at Hop 10 ( if-3-2.tcore2.DT8-Dallas.as6453.net [66.110.72.6] ) though, since it shows 2%.
That said, at that point, it is probably beyond your ISP.

And yes, hop 2 is the first point on your ISP's network in that setup, with hop 1 being your router/modem unit.

[AdrianCC100]

Ya, that 100% is just a red herring.

There is a little bit of something going on at Hop 10 ( if-3-2.tcore2.DT8-Dallas.as6453.net [66.110.72.6] ) though, since it shows 2%.
That said, at that point, it is probably beyond your ISP.

And yes, hop 2 is the first point on your ISP's network in that setup, with hop 1 being your router/modem unit.

Okay.. Because I'm very confused.. When I run WinMTR, it's showing Hop 1 (My router/modem) with 0% loss and everything beyond that nearly 50% loss across the board.. So how do I know for sure if I am getting packet losses?

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 10.1 - 0 | 123 | 123 | 8 | 15 | 63 | 38 |
| 72-31-92-58.net.bhntampa.com - 14 | 79 | 68 | 0 | 13 | 33 | 11 |
| ten0-9-0-2.tamp27-car2.bhn.net - 60 | 37 | 15 | 0 | 17 | 43 | 14 |
| 72-31-6-188.net.bhntampa.com - 78 | 31 | 7 | 0 | 15 | 16 | 15 |
| hun0-1-0-5-tamp20-cbr1.bhn.net - 60 | 37 | 15 | 0 | 19 | 52 | 14 |
|10.bu-ether15.tamsflde20w-bcr00.tbone.rr.com - 83 | 29 | 5 | 0 | 20 | 28 | 27 |
| 0.ae0.pr0.mia00.tbone.rr.com - 83 | 29 | 5 | 0 | 27 | 48 | 18 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 25 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|_____ _|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Hop 2 showing a 14% loss, Hop 3 a 60% loss. Hop 4 a 78% loss. What exactly is going on? lol

[abracmike]

Not sure about WinMTR, but do you notice any kind of problems in games etc?

That's usually a decent indicator if something is actually misbehaving.

One other way if you're on a PC is to try pingtest.net and pick various nodes to see how much it shows for "jitter". more jitter -> more variation -> usually means more intermittant packet loss.

[AdrianCC100]

Not sure about WinMTR, but do you notice any kind of problems in games etc?

That's usually a decent indicator if something is actually misbehaving.

One other way if you're on a PC is to try pingtest.net and pick various nodes to see how much it shows for "jitter". more jitter -> more variation -> usually means more intermittant packet loss.

I noticed on my wow server, my latency went from 60 overall to constantly 500.. Unless latency has nothing to do with packet loss. lol

[abracmike]

From what I can find on WinMTR, it looks like a decent indicator of actual packet loss over time.
If it's showing 50% loss from the 3rd hop on, I'd definetly go pester your ISP about it since that seems to be abnormal. (Note that I can't really test it from work since it's effectively blocked, giving me 100% loss beyond my own computer)

- - - Updated - - -

I noticed on my wow server, my latency went from 60 overall to constantly 500.. Unless latency has nothing to do with packet loss. lol

Definetely something wrong then. Packet loss increases latency in the sense that the packet was dropped (maybe multiple times), and has to be re-sent, which will most certainly take more time to do

[AdrianCC100]

From what I can find on WinMTR, it looks like a decent indicator of actual packet loss over time.
If it's showing 50% loss from the 3rd hop on, I'd definetly go pester your ISP about it since that seems to be abnormal. (Note that I can't really test it from work since it's effectively blocked, giving me 100% loss beyond my own computer)

- - - Updated - - -



Definetely something wrong then. Packet loss increases latency in the sense that the packet was dropped (maybe multiple times), and has to be re-sent, which will most certainly take more time to do

I went to pingtest.net and my first run showed a 1% packet loss with a 20 jitter.. The following tests I have been running have shown 0% packet loss since with an average jitter of about 8.. I'm testing the LA servers and I'm in FL. lol

[abracmike]

Hands down something not right with your ISP's stuff if pingtest is showing loss of 1% on any tests.

As for jitter, there'll usually be some, and 20 doesn't seem bad, but it could be +/- 20 of 500 or something, which doesn't help lol

TLDR; something is wrong with either the modem/router config, or the ISP's end of the bargain.
Either way, that's on them.

[AdrianCC100]

Hands down something not right with your ISP's stuff if pingtest is showing loss of 1% on any tests.

As for jitter, there'll usually be some, and 20 doesn't seem bad, but it could be +/- 20 of 500 or something, which doesn't help lol

TLDR; something is wrong with either the modem/router config, or the ISP's end of the bargain.
Either way, that's on them.

I'm not sure if it is the router/modem as I literally bought a new modem 2 days ago. I was even seeing the problems with the modem/router the ISP gave me.. Guess I will have a long chat with my ISP tomorrow morning since I don't work tomorrow.

[abracmike]

I'm not sure if it is the router/modem as I literally bought a new modem 2 days ago. I was even seeing the problems with the modem/router the ISP gave me.. Guess I will have a long chat with my ISP tomorrow morning since I don't work tomorrow.

It could be that they're sending a bad configuration set to the unit (in which case, a new one won't really fix that). Any rate, ISP will have to do something with it since it's acting strange on their part of the network.

[AdrianCC100]

It could be that they're sending a bad configuration set to the unit (in which case, a new one won't really fix that). Any rate, ISP will have to do something with it since it's acting strange on their part of the network.

Gotcha.. Last time I talked to them about something like this was "Oh we'll send a signal.. Other than that your levels look very good" lol I'll asked to be transferred to a level 3 tech this time.

[abracmike]

Gotcha.. Last time I talked to them about something like this was "Oh we'll send a signal.. Other than that your levels look very good" lol I'll asked to be transferred to a level 3 tech this time.

Because signal level is totally the only thing that matters

Pressing for level 3 is about the only way I'm guessing it'll be properly looked at/resolved. (Or just being really really persistent about it =)

[AdrianCC100]

Because signal level is totally the only thing that matters

Pressing for level 3 is about the only way I'm guessing it'll be properly looked at/resolved. (Or just being really really persistent about it =)

Just an odd question, does it matter how long the cable wire going to my modem is?

[abracmike]

Technically yes, but unless you're talking 50+ ft (from the wall), not really. The idea is to keep the total length from the house drop, through what ever amps/splitters etc... are installed to 200ft total or less.

Trying a shorter (say 10ft or less) cable won't hurt though.

[AdrianCC100]

Technically yes, but unless you're talking 50+ ft (from the wall), not really. The idea is to keep the total length from the house drop, through what ever amps/splitters etc... are installed to 200ft total or less.

Trying a shorter (say 10ft or less) cable won't hurt though.

Okay.. Because this may sound very weird. The way the ISP set up my room, there is literally cable wires all over the place. So let me explain.

Cable A comes out from the wall and connects to a splitter. From that splitter, Cable B runs to my DVR box and Cable C runs to another splitter. Off of the second splitter, Cable D runs to my modem/router, Cable E runs to the phone box, and then Cable F runs to the wall all the way over on the other side of my room. If I unplug Cable F, the DVR box out in my living room stops getting signal. So I'm forced to have Cable F plugged in just so my living room DVR box can stay connected.

Could this massive mess of cable wire connections be fucking over my internet connection?

[abracmike]

That's definitely a really screwed up setup.

Is the plug in the wall the main entry point, or are there other plugs around as well? (in other rooms?)

Either way, a chain of splitters is ALWAYS bad. At the very least, it should only be using 1 splitter to accommodate multiple things.
Also slightly confused on the purpose of Cable A vs cable F. What happens if A is unplugged?


Does this drawing look more or less correct? http://imgur.com/kfo3Nlv