Computer freezing (Ram issue i think)

[Deleted]

I have had this PC for a couple of years now and everything has been fine with it, recently (a few months ago) it started getting really laggy and slow after being on for 8hrs +, i figured it may just have a lot of stuff on it.

The issue was basically forcing my Ram usage into absurd levels and once it hit 99% it would never come back down, i was going to buy an SSD anyway so i figured w/e ill fix it when i get the SSD and thought it could just be the HDD having a problem with writing info (dont ask).

I bought the SSD very recently (2 weeks ago) and put it into the computer at the same time installing windows 8 and i am still having the same issue i had before, it isint just as bad but the slow down is still very noticable and when i load into wow very occasionally my FPS drops exceptionally low, this then turns into a complete freeze of the PC.

I have tried the dump files on all different settings, it is currently just handled by the computer.

http://gyazo.com/68b06671caf98aa2e726c602b162e536

This screenshot is my performance tab in task manager at the time of writing this post, i have got nothing but google chrome with 5 tabs / skype / battle net desktop app / steam active and i would love to know if there is anyone who knows their stuff who can identify what is going on with the computer, i just dont feel my ram usage should stay as high as it does (i know ram being used is good) but 99% while running wow in a raid seems a bit extreme.

[IRunSoFarAway]

Can we get a picture of what's actually running when it reaches usage that high? Seems like memory leak issues to me.

[bloodrunner]

Look at the processes tab, sorted by memory usage. This will show you what is in memory and if the usage grows for one or more during the day, that may signify a memory leak. if it is one or more of the svchost processes, some app is communicating and you should look for that. did you perform a virus/malware scan before installing Win 8?

[Taiknee]

Have you tried restarting your computer?

[Deleted]

http://gyazo.com/b3e6f4db5537488b8942b181728443cc

http://gyazo.com/57099361300639f7102e2d3a08ef8ecb

This should be what you are looking for and ye i did virus scan the windows 8 before install, but this issue was happening prior to installing it on my windows 7 OS.

When i restart the PC the problem goes away and the computer is lightning fast for the first few hours 90% of the time, there is the odd occasion like today where i turned it on, logged onto wow and the fps lag was absurd like every single bit of processable memory was used.

Thank you for the extremely fast replies.

I guess another thing to point out is that the numbers for 'physical memory in use' literally never adds up to what is shown in the process tab when it gets this high, its not even close.

[wowaccounttom]

http://gyazo.com/b3e6f4db5537488b8942b181728443cc

http://gyazo.com/57099361300639f7102e2d3a08ef8ecb

Did one of your RAM thingies died? because based on one screenshot, i can gestimate that you have ~1200 MB of RAM and its at 83% usage

[bloodrunner]

See all the Chrome entries? that is a massive amount of memory for a browser, check your plug ins for something you do not recognize and disable it for a bit. There should be only a couple of Chrome processes running, depending on how many tabs you keep open. remember if the web page is open, even minimized, any ads are still running (video kills communications and eats processor/GPU). close what you don't really need open. if you don't see any plug in that can be disabled, run Firefox for a day, there may be a process or service that requires chrome to be running, i cannot think of why you have so many of them running.

[Deleted]

http://gyazo.com/68b06671caf98aa2e726c602b162e536

Well thats what i dont understand, according to this screenshot i have 8gb so ? (insert confusion)

[wowaccounttom]

See all the Chrome entries? that is a massive amount of memory for a browser, check your plug ins for something you do not recognize and disable it for a bit. There should be only a couple of Chrome processes running, depending on how many tabs you keep open. remember if the web page is open, even minimized, any ads are still running (video kills communications and eats processor/GPU). close what you don't really need open. if you don't see any plug in that can be disabled, run Firefox for a day, there may be a process or service that requires chrome to be running, i cannot think of why you have so many of them running.

i must be looking at the wrong screenshot... less than 200MB is not a massive amount.. if it was at 2GB then yeah

- - - Updated - - -

http://gyazo.com/68b06671caf98aa2e726c602b162e536

Well thats what i dont understand, according to this screenshot i have 8gb so ? (insert confusion)

mmmm

if you feel comfortable doing so, download Sysinternals.. Its from Microsoft... BTW, DONT MESS AROUND WITH IT...


link is below, or you can search for it... not making it a url just because... note.. bah.. it made it a url anyways.. well.. boo

https://technet.microsoft.com/en-us/...rnals/bb842062


if you decide to download it, extract the files, no need to install anything, and run procexp... we can get a more detailed report with it

[Deleted]

Ill download it now and get you anything i can

[Danifilth]

Test out the memory by searching memory and click the wheel looking icon and click on test memory and restart. https://www.youtube.com/watch?v=PCDc0cQAK5E

My G skill memory failed in a year when i noticed when im trying to extract files with Winrar i always got error unable to read with a bunch of numbers. Reinstalling windows always stops around 40% unable to read file errors. So i can the test and it found a problem so i removed 1 stick and didn't detect problems and so i put the other one in and it detected problems. After that it was fine running like a new computer with no slowdown.

If you have paging file disabled on the SSD then it might make it act funny and SSD's this days have trim support and win 8.1 manages SSD's better and it was an issue back when it first came out around 2006 if memory serves me right.

[wowaccounttom]

Ill download it now and get you anything i can

great... after its open, click on View > Select Columns , and check "VirusTotal" and "VerifiedSigner"

click okay..


click Options > Verify Image Signatures , AND , Options > VirusTotal.com > Check VirusTotal.com...


take a screenshot after all is done checking

[Deleted]

http://gyazo.com/5f41050bec97596fce39eb0f6ed4782f

http://gyazo.com/716476b0ba51f2586ecb5b9b5b93b9fc

This is after a fresh restart, computer crashed shortly before.

[wowaccounttom]

http://gyazo.com/5f41050bec97596fce39eb0f6ed4782f

http://gyazo.com/716476b0ba51f2586ecb5b9b5b93b9fc

This is after a fresh restart, computer crashed shortly before.

From what I read, Taskeng.exe MIGHT (keyword being might) be malware.

If you can, run Malwarebytes to see if you find something...


if it gives you a clean report, I would suggest to go with what Danifilth said.. sorry if it wasn't malware.

[Deleted]

Damm dont be sorry lol, i appreciate the help a lot because this is out of my comfort zone, i already ran the windows diagnostic test and it came back clean with no memory errors.

[wowaccounttom]

Damm dont be sorry lol, i appreciate the help a lot because this is out of my comfort zone, i already ran the windows diagnostic test and it came back clean with no memory errors.

Then try a malwarebytes scan.. once downloaded, it should auto update and run automatically.

that one might take a while, ill check in 30min or so

[Deleted]

Ran the updated premium version of malwarebytes, 100% clean, i guess maybe if i do another screenie of the program you asked me to download when the pc is really heavy on ram use it could be more useful?

http://gyazo.com/f6021d5af9d50e29b1533528a008f63c

[wowaccounttom]

Ran the updated premium version of malwarebytes, 100% clean, i guess maybe if i do another screenie of the program you asked me to download when the pc is really heavy on ram use it could be more useful?

http://gyazo.com/f6021d5af9d50e29b1533528a008f63c

sure

10chars

[Deleted]

Ill go to sleep for a while and post later on today, ty for all the help and hopefully i get it sorted soon

- - - Updated - - -

This is after my pc has been all day and i can notice a bit of slowdown.

http://gyazo.com/51c24a8e3a49ab07c41382e5cd564371

http://gyazo.com/374973d37376434b5102af2d0e74ec93

The second screenshot is a while later with wow running, pc has been on for maybe 10 hours at this point.

[Deleted]

you could try avast bootime scan? might be helpful to check in case its a virus loading and hiding in memory.. long shot but might help