Seriously, you don't get the context the question was asked in? I bet you also correct people when they say I literately (fill in the blank with something that is not literal)
Games are often intended to draw out an emotional response. Sure it won't and should not be as strong as something in real life, but the emotional pull should still be there.
Anyone who played the Mass Effect series can attest to this. Some decisions were hard and you did not feel good about any of them. That is part of what makes games fun.
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In all fairness if you are referring to the Ramsey in the picture then Snow is correct.
On topic: Just go though Undercity, you should feel dirty and sorta sick after taking a tour of the place, especially the first time.