Registration code needed even for returning players?

[dproject]

After sometime reading lot of positive feedbacks on FF XIV, I am planning to return back to the game.
But, whenever I start the launcher, it always asks me my registration code which I forgot where did I keep that before.
Anyone know how to solve this problem?

[Aberrict]

This should help you out. Top comment provides a step-by-step after you've gotten the key as well.

[dproject]

Just tried the link. The problem is I don't remember where did I buy the games from (but it must be through online method). I tried to check all of those from SE, amazon and gamestop and no transaction I can find over there.
I have checked all my emails and it also doesn't show any receipt (maybe I have deleted it).
I ended up sending message through customer service and hopefully it helps.
Thanks anyway

[Advent]

Yeah I noticed I don't have a service account either. Though I've been playing since April, so I dunno how early access is supposed to work, if at all. Considering I can't make a service account anymore.

[dproject]

I see.
I can't even login to the game right now. The launcher keeps asking the registration code before I can update the patch.
I am starting to feel the game isn't so user-friendly compared to others

[Advent]

I see.
I can't even login to the game right now. The launcher keeps asking the registration code before I can update the patch.
I am starting to feel the game isn't so user-friendly compared to others

The game is, but the websites most definitely are not. This is coming from personal experience. I had to buy a 2nd copy of the game for a new registration code, and in doing so lost the ability to play the character that I've played for 2 months.

[dproject]

That's so troublesome.
Also, I tried to contact the customer support via website, but haven't got any answer since then.
Terrible experience