The New York Times has published an expose discussing the working conditions and culture at Amazon.
http://www.nytimes.com/2015/08/16/te...workplace.html
Here are some choice excerpts from the article:
Bo Olson was one of them. He lasted less than two years in a book marketing role and said that his enduring image was watching people weep in the office, a sight other workers described as well. “You walk out of a conference room and you’ll see a grown man covering his face,” he said. “Nearly every person I worked with, I saw cry at their desk.”At Amazon, workers are encouraged to tear apart one another’s ideas in meetings, toil long and late (emails arrive past midnight, followed by text messages asking why they were not answered), and held to standards that the company boasts are “unreasonably high.” The internal phone directory instructs colleagues on how to send secret feedback to one another’s bosses. Employees say it is frequently used to sabotage others. (The tool offers sample texts, including this: “I felt concerned about his inflexibility and openly complaining about minor tasks.”)In 2012, Chris Brucia, who was working on a new fashion sale site, received a punishing performance review from his boss, a half-hour lecture on every goal he had not fulfilled and every skill he had not yet mastered. Mr. Brucia silently absorbed the criticism, fearing he was about to be managed out, wondering how he would tell his wife.
“Congratulations, you’re being promoted,” his boss finished, leaning in for a hug that Mr. Brucia said he was too shocked to return.But workers are expected to embrace “frugality” (No. 9), from the bare-bones desks to the cellphones and travel expenses that they often pay themselves.However, many workers called it a river of intrigue and scheming. They described making quiet pacts with colleagues to bury the same person at once, or to praise one another lavishly. Many others, along with Ms. Willet, described feeling sabotaged by negative comments from unidentified colleagues with whom they could not argue. In some cases, the criticism was copied directly into their performance reviews — a move that Amy Michaels, the former Kindle manager, said that colleagues called “the full paste.”Those are some of the worst things I saw there, but there was a lot more. I'm incredulous that they have a fucking buzz word for inter-employee sabotage.A woman who had thyroid cancer was given a low performance rating after she returned from treatment. She says her manager explained that while she was out, her peers were accomplishing a great deal. Another employee who miscarried twins left for a business trip the day after she had surgery. “I’m sorry, the work is still going to need to get done,” she said her boss told her. “From where you are in life, trying to start a family, I don’t know if this is the right place for you.”
Yet their results are impressive. They're the world's biggest retailer now, having edged out Wal-Mart. Their company is growing at a staggering clip, with new warehouses, new data centers, etc. going up constantly. They're building office space in Seattle for 50,000 employees.
So the question I have is this. Is this the future of the corporate world? Is this what it's going to take to be successful in the future? We live in a time when the productivity per employee has more than doubled since 1970, yet we're pushing our employees harder than ever with the ability now to force employees to work from home and answer emails 24 hours a day. I personally don't like this direction. What do you all think?