A Toronto couple are desperate to get help for their son, who they say has been radicalized by white supremacist groups, but have been told there's little that can be done.
The family, whose identity CBC News has agreed to conceal, describe their son as a "relatively high functioning" young man on the autism scale.
They say he has become involved with extremist groups in the Greater Toronto Area and elsewhere in Canada and the U.S. and has grown increasingly withdrawn in recent years.
"He is continuing to fall further away into a direction and into a place where he will become more radicalized and violent," the man's father told Radio-Canada.
But the family say they feel stuck. Their ordeal began about 10 years ago when their son, whom they describe as "highly intelligent," started spending hours on end interacting with white supremacist groups online.
Over the years, his behaviour began to change; he grew socially isolated and began spewing hateful rhetoric, the family say.
It's a transformation that Prince George, B.C.-based Daniel Gallant has lived first-hand. A former neo-Nazi, Gallant now combines his experience in white supremacist circles with his counselling psychology background to help young people make their exit from extremist groups.
The Toronto parents said they took their concerns to local police, but were told little can be done unless their son posed an imminent threat to others or himself.
"It seemed like all they wanted to do was to create a file to use for him in the event that it ever becomes a criminal matter," the mother said.
"We spill our guts to them saying we need help.… As a family we're talking about getting some support for our son, and all [they] care about is records."
Former CSIS analyst Phil Gurski has been helping to train law enforcement agencies to better equip them to help before radicalized youth take a criminal turn.