As you may or not be aware, RIFT is pretty much falling apart - well, what's left and working of it. A new DLC was released 16 Nov 2016 and after a few days, it was actually playable. A week or two later, some of the achievements, quests were fixed too.
It's almost 3 months later and no raid has been added to the game. "Endgame" consists of 2 new 5-man dungeons and 1 x rehash. It took them a while to get dungeons actually working. They are still buggy, however.
The touted LFR has still seemingly been unable to be fixed properly with numerous bugs in the system. Most people don't even bother using it. The Fortress Siege "feature" which is a glorified zone event is in shambles. Interest in it has waned so much and bugs are preventing the remaining people completing it.
It's been out for almost a month and it's still broken/bugged with full 10 man groups taking 20 minutes (or more) to queue.
THREAD: LFR Busted
Most raiding guilds are gone as the next raid, a 10 man with 4 bosses will only be released one month from now - based on their track record of incompetence and inability to fix bugs, expect this to take probably another month (or more) to fix. Their LFR system was crashing with 130 people (13 groups in the queue) and they called this "busy". Servers were crashing as the combined players across ALL shards/servers were about 500 or so people in the same zone at the same time - this is in part due to their own definition of "load balancing" - putting ALL players from all shards/servers on one server.
So, what have people been doing to pass the time with no real end-game content? Achievement Hunting.
However, if an achievement is bugged and NOT granted? RIFT's customer support has a new surprise for you! You can only have them fixed a certain number of times.
Yes, Trion's bad coding being reported is an inconvenience to them, so you are limited to how many bugged achievements you may report.
You can't make this sh*t up: CLICK HERE for the thread on the official forums.
RIFT STARFALL PROPHECY. BUYER BEWARE.
I'll stop posting the facts and absurdities about RIFT when they offer ALL customers a FULL, UNCONDITIONAL REFUND.
One guy even put in a VIDEO of him completing his achievement and they didn't help him.
In another instance of really bad customer support, a guy was overcharged US$10 of an item on special and Trion CS refused to refund him. The friggin' CEO had to step in and help him - only after he posted it on REDDIT. LINK HERE
I'm not playing any more. Neither are most of the other people I knew in-game. This is just crazy to watch.
ps. RIFT: Producers let has been slated for AFTER 4.1 patch with raid is released - yes, the 2017 "development plan" letter will be in March/April 2017