My name is Game Master Fraedenar! I hope you are well today - I'll be the GM handling your ticket to us about Maximillian not contacting you.
Sorry to hear Maximillian has not made contact yet! I am sure you are frustrated! I know I would be if this happened to me!
I'd love to help you out with this as I can guess you're probably a bit annoyed, especially when you see others starting to get him and you're sure you haven't done anything wrong. The developers would like everyone to work out how to acquire Maximillian on their own, which means they also don't want us helping. ;/
I don't want you feeling like you're abandoned though, so what I can tell you is that you're still too early to be expecting contact from him. It will take up to several days to hear from him, so for now, just be patient
Use the time to carefully read over everything that players know about him:
Before I leave you, I'd like to thank you for your patience and understanding in reading my reply. It was a pleasure to help you out today as best as I could. Please enjoy the rest of your afternoon and look after yourself!