Reporting people DOES work.

[Gref]

I lose my shit immediately if i see someone giving up and picking shit after the first round lose.
Then again the harshest thing I have ever yelled is "fuck you you piece of shit". No bans tho.

[Battlebeard]

I have gotten many many months of silence myself. And believe me, it's worse for others than for the muted person.

A toxic person who communicate is better than someone who dont say anything cause they cant.

[Gandrake]

then i must be so funny no one wants to report me bc all i do is talk shit to people lol

i been silenced like 3 times.... but idk i think it's a pretty bad way of punishing them. it prevents them from talking to players they actually want to cooperate with. if you didnt want to see or hear them talk you could mute them in voice chat or block them. it's really not much of a punishment.

[Queen of Hamsters]

Of course it does.

It'd work even better and more often, if less people had the nihilist attitude towards the system.

[Xjev]

Well its end of season and everyone is throwing matches now, I can't be arsed to report 3, 4 players every match.

[Kaelikthemage]

Well its end of season and everyone is throwing matches now, I can't be arsed to report 3, 4 players every match.

Honestly, I can. **** those kids. It's pathetic.

[Aggrophobic]

Found out last night that a friend of a friend who we play OW with just got muted until sept. of 2018.
This was his six or seventh silence, with each getting longer.

Reporting toxic people works. Keep it up.

Meanwhile, I unfortunately know players that have been cheating since day one and never got a ban.
Blizzard is basing their bans on automated systems but never actually takes care of the actual issues.

Great to know that they haven't changed over the last 20 years.

[tristannarutofan]

I have gotten many many months of silence myself. And believe me, it's worse for others than for the muted person.

A toxic person who communicate is better than someone who dont say anything cause they cant.

No. Never. Why would you think this?

So many games are already played with little communication. Id rather lose than you are part of the problem

- - - Updated - - -

Meanwhile, I unfortunately know players that have been cheating since day one and never got a ban.
Blizzard is basing their bans on automated systems but never actually takes care of the actual issues.

Great to know that they haven't changed over the last 20 years.

Hearsay. Baseless opinion unfounded

[Lahis]

Just put in enough reports, something will happen eventually.

[Jessicka]

Cross posting this to this thread where it makes more sense:

Some talk about it again here: https://us.battle.net/forums/en/over...737651#post-16

Phasing out Silences and jumping straight to suspensions. Also working on algorithms to pick up people manipulating their MMR.

You make some really good points and we agree. The reporting and punishment system is currently one of our prime focuses. You will be seeing a developer update about this very soon (we recorded it last week -- not sure when it's going live).

We have short, medium and long term plans and we haven't done a great job in communicating all of these things to you. In the short term we are re-evaluating every punishment and are in the process of converting silences over to suspensions. We're also increasing the length of suspensions. Pretty soon, we hope for silences to go away all together and only have suspensions and bans for punishments (with a few exceptions like forced BattleTag changes for naming violations). Also in the short term, we've been testing an email notification system to let you know when someone you've reported has been actioned. We cannot provide a lot of detail in these emails but they only go out if an action has taken place (meaning your report contributed to someone getting suspended). The other short term thing we just did was ban a number of accounts for boosting in Season 5. These accounts were actioned either yesterday or are in the process of being actioned. They will lose all Season 5 rewards.

In the medium term, we're looking to completely ban repeated Competitive offenders meaning if you've been banned for more than X seasons, we will ban you from ever playing competitive again. We also want to increase the email notification system to other forms of reporting as well as work on an in-game notification system to let you know that your reports are doing something (this will edge more into the long term section -- the in game part). For Season 6, we're going to be way more aggressive with boosting/throwing or any sort of SR manipulation. We have some very smart people who are getting very good at detecting this behavior and we are actively building systems (and punishments) around SR abuse. Also in the medium term, we have a new series of punishments we're going to try that escalates much more quickly (so you don't have egregious cases like the one you're referencing). Basically, extreme offenders will "strike out" of the game much quicker. As part of these increasing punishments, we're looking to make it so that offenders get blocked from Competitive play much sooner -- more details on this as we get closer.

In the long term, we really want to work on systems that encourage positive behavior and reward good players. It really bums us out to spend so much time punishing people for being bad sports. We like making cool, fun game systems -- that's what we do for a living. But because people seem to lack self-control or because people like to abuse anonymity and free speech we're put in a position of spending a tremendous amount of our time and resources policing the community. We will do this as it is our responsibility but we'd like to spend more time rewarding good players rather than having to focus on poor sportsmanship and unacceptable bad behavior so much. Like it or not, this is an "us, the OW community problem" and not just an "OW team problem". For better or for worse, we're in this together.

We're working hard to make changes. I hope you all do too.