I work in a job that deals with the public as much as someone in retail would, my company offers online options to eliminate or absolutely minimize employ and customer interaction and provide better deals online and speed up the process. Yet we have a retarded amount of people who give excuses after excuse about how they dont do computers, they cant figure out the internet, its to hard, we are scamming them [ yet they still order]. Me and my co-workers are not grumpy as shit when dealing with people, we are grumpy when we have to deal with people that can get things done cheaper and faster via our website or app yet dont for absolutely stupid reasons.