Yeah. It's funny how they reverse the whole thing. The fact of the matter is... if a customer created a scene in real life like they are in the forums, they would be removed from the store. No ifs, ands or buts about it.
Example: GC works at McDonalds. Some idiots walks up to the counter and asks for a Whopper. GC tells him they do not sell Whoppers. The idiot flips a nut. Calls GC off and throws straws at him. GC asks him to leave.