Update: The computer came with a self-repair for W8 and didn't even scrap any personal files; only Windows stuff and seems to be working fine. After multiple scans and diagnoses, it appears to be working fine for the time being, so I guess it's okay for now. I plan to keep a close eye on it, but regardless, seems like the issue's been resolved. Thanks all for your help!
So I'm a tech newbie and I've thought of everything I could, but simply cannot figure out what model this is. (No, the sticker isn't there)
http://i.imgur.com/DdwLg44.jpg Edit: Wow I'm a bad. I JUST realized this one was upside down >_> Not that there's anything too important on the bottom without the serial number/other stickers)
(Links given instead of images because images are quite annoying on here when large )
Some additional information and for the record:
- Don't blame me for not knowing as it's not mine; I'm trying to fix a friend's laptop
- Was supposedly bought around December of last year (2013)
- Bought at Best Buy for roughly $400 (please don't criticize the price/buying option as, again, this isn't mine so this gets us nowhere)
- Windows 8
- Literally no information anywhere on the laptop, they do not have the box, and all I could figure out was it's an HP Pavilion (obvious) that has "dts Sound+", whatever that is.
So yeah, would greatly appreciate if anyone could help me find the model of this so I can continue working on it. Thanks much!
Bonus points - Help me with the issue (super optional): The (primary) problem is that it black screens past sign in. I can still pull up a task manager, but nothing else, really, so I'm guessing it could be a display driver issue. On top of all this, I can't get to an advanced startup menu or anything on boot. As soon as it turns on, it just starts loading up Windows instantly and I don't quite understand why. Honestly, I'm a bit shocked it does that so quickly.