How long until Blizz restores my account?

[vilN]

My account was hacked a few days ago and everything deleted, just wondering how long it will take blizzard to fix everything?

[Azure]

They fixed in record time for me, was about a day of waiting and I got a free month cause the hackers had paid for one.

[Zaabo]

Took me about 10 days, and I just got my stuff back today, so that should be accurate.

[PrettyBiased]

So you're asking complete strangers who have no idea when you initiated your complaint to blizzard, how long it will take blizzard a third and unknown party to us what status your specific claim is in their priority queue?




Heres all that I or anyone else could offer you, a guess. Between 1 and 6 weeks.

[deadjack]

how did you report it?
in game GM
by the web site support customer services
or by phone

[Praier]

Most people I know that have gotten hacked have had everything restored in no more than a week. Sometimes, if it wasn't a "bad" hack, in as little as 24 hours...but, I've known others that have taken as long as 10-12 days.

[vilN]

So you're asking complete strangers who have no idea when you initiated your complaint to blizzard, how long it will take blizzard a third and unknown party to us what status your specific claim is in their priority queue?




Heres all that I or anyone else could offer you, a guess. Between 1 and 6 weeks.

I was asking for people with personal experience, other than you I received plenty of that.
Thanks

[PrettyBiased]

I was asking for people with personal experience, other than you I received plenty of that.
Thanks

Sorry I don't have any personal experience in being careless or stupid enough to be "hacked"! Good luck with the account restore though I hope everything is returned to you timely.

[vilN]

Sorry I don't have any personal experience in being careless or stupid enough to be "hacked"! Good luck with the account restore though I hope everything is returned to you timely.

lol, stupid enough?
flash player having an exploit sure makes me stupid.

[Bassch]

My bro got his gear back within a day of us noticing. The hacker didn't change the password and he paid for a 3 month time card XD. but when my bro got an authenticator on his Ipod touch the time went away . the gear and stuff was back without 3-5 hours. Depending on how you reported it(which my bro did ingame), it should be back soon. If it's from phone/email i have no idea, should be in 2 days-1 week i'd guess.

[PrettyBiased]

You installed it, so yes. People have been preying on the weak/foolish/naive since the beginning of time, it hasn't and will not stop on the internet. Gotta step up your guard my friend

[vilN]

You installed it, so yes. People have been preying on the weak/foolish/naive since the beginning of time, it hasn't and will not stop on the internet. Gotta step up your guard my friend

you don't have flash player?
rofl.

[PrettyBiased]

Yes I do, and my account is still under my control. I also have virus and spyware programs on my computer, anyway I won't spend any more time in your thread. I hope your account is returned to you safely and you don't jeopardize it again. Good day!