I know these aren't the official forums, I just want to have you guys' opinion on this.
I just got this reply back from a Blue after I made a ticket yesterday. Of course, they don't prioritize emergency issues so it was addressed probably earlier today instead of yesterday, when we decided to wait for a GM.
Short story short: RL sets ML just before we down Sarth3D-10 (I thought that was impossible since the patch?), steals drake and leaves. The other 9 of us decide to open tickets and stay for a good 30 minutes and hope for a GM. This is the response I got:
Green is my ticket, Red is part of the blue's response. Seriously, what to think of this?