Normally I'm a very cautious guy and these emails that my "account is under questions" and other terrible attempts to scam my account information don't get past me, nor my Web Page Security that alerts me to forged pages etc. However, today I got an email and.. I almost fell for it. It was very well put together, very well written, and the web page itself didn't trigger my forgery alert, and seemed to be the real deal.
But then I noticed two little differences that saved me, and to be sure I went to the actual Battle.net page manually and saw that my "Remember Me" option was still in effect and I didn't need to log in. This screenshot is the fake page and I highlighted in red the subtle differences that made me realize it was a scam.
The Scam Page:
http://img841.imageshack.us/i/scampage.jpg/
And here is the Real Page:
http://img19.imageshack.us/i/truepage.jpg/
Even the email that was sent was ALMOST 100% accurate but it too had a few subtle differences I didn't catch at first. I even went to my actual Battle.net page and changed my information to receive an email to compare the two side by side.
Fake Email: There is a slightly different lay out and there is no name after the "Hello," at the Top line, it also includes phone numbers when the actual email has no phone numbers in it.
Sender: noreply @ blizzard.com
Subject: Battle.net Account - Account Change Notice
Here is the REAL Email for a change in account information:Hello,
This is an automated notification regarding your Battle.net account. Some or all of your contact information was recently modified through the Account Management website.
*** If you made recent account changes, please disregard this automatic notification.
*** If you did NOT make any changes to your account, we recommend you log in to Account Management review your account settings.
If you cannot sign into Account Management using the link above, or if unauthorized changes continue to happen, please contact Blizzard Billing & Account Services for further assistance.
Billing & Account Services can be reached at 1-800-59-BLIZZARD (1-800-592-5499 Mon-Fri, 8AM-8PM Pacific Time) or at billing @ blizzard. com.
Account security is solely the responsibility of the accountholder. Please be advised that in the event of a compromised account, Blizzard representatives will typically lock the account. In these cases the Account Administration team will require faxed receipt of ID materials before releasing the account for play.
Regards,
The Battle.net Support Team
Blizzard Entertainment
www. blizzard . com /support
Online Privacy Policy
Sender: Blizzard Entertainment
Subject: Battle.net Account - Contact Information Updated
I hope this helps if you happen across this as well, and hopefully it'll help you catch the one email that may trick you in the future!Hello Dairios,
This is an automated notification regarding your Battle.net account. Some or all of your contact information was recently modified through Battle.net Account Management. If you recently made changes to your account information, please disregard this automatic notification.
*** However, if you did NOT make any recent changes to your account information, we recommend you change your password and make appropriate corrections as soon as possible to ensure account security.
You can log in to Account Management at the following link to review your account settings:
http://www.battle.net/account
If you cannot sign into Account Management using the link above, or if unauthorized changes continue to occur, click here for answers to Frequently Asked Questions or contact the Blizzard Billing & Account Services team.
Account security is solely the responsibility of the account holder. Please be advised that in the event of a compromised account, Blizzard representatives will typically lock the account. In these cases the Account Administration team will require faxed receipt of ID materials before releasing the account for play.
Regards,
The Battle.net Support Team
Blizzard Entertainment
Online Privacy Policy