Anyone have experience with Creative's RMA?

[Deleted]

Hey guys, as the topic syas, anyone have any experience with creative RMA ?

My 3 month old headphones decided to stop working half way through a raid and I want to get them replaced asap.

No, I didn't snag the cable and im extra careful with them as I've read reviews stating they're very delicate.

(they were a gift)

[Auralian]

I did a RMA on my Sound Card last year, https://rma.creativelabs.com/OnlineRMA/EnterProduct. I asked through Email, wasn't a big deal nothing I haven't done with XFX, ASUS and many others. If your in a rush you might want to call for support and get it done faster.

[Psii]

If you want it done fast. Go out and buy another pair.
Otherwise you're in for a wait.

[dicertification]

I haven't bought a creative product in ten years for the sole reason of there customer support being crap.

That said they may have corrected it.

[Auralian]

Their support is pretty good now at least from my experience.