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I have a authenticator set up on my account and everytime i log onto battle.net or the wow forums it asks me to enter the code. But when i open WoW at home it asks for email and password and thats it. It goes straight to the character screen. Anyone know whats going on?
Recent Forum Posts
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2011-09-27, 06:49 AM #1Stood in the Fire
- Join Date
- Feb 2009
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- 363
Blizzard authenticator wont promt
Although newb, newbie, noob, and n00b all have similar definitions, there are key differences amongst them. A newb or newbie is a new user who has an understandable lack of experience; a noob or n00b, on the other hand, is an unskilled player who is not a newbie and should know better
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2011-09-27, 06:50 AM #2Deleted
They changed the battle.net authenticator recently so that when you login on the same IP adress (on the game) it will only ask the code once per week.
This rule only applies for the game, not for the site or forums.
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2011-09-27, 06:58 AM #3Stood in the Fire
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- Feb 2009
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- 363
Interesting. How does that go along with safety and why did they do it?
Although newb, newbie, noob, and n00b all have similar definitions, there are key differences amongst them. A newb or newbie is a new user who has an understandable lack of experience; a noob or n00b, on the other hand, is an unskilled player who is not a newbie and should know better
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2011-09-27, 07:01 AM #4Scarab Lord
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- Dec 2009
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It tracks the log in location, so it knows it's safe if it's the same spot often. That way, you don't have the extra step of your authenticator each time you log in from home, but if it logs in from anywhere else in the world, you'll be prompted to type it in. It's more convenient that way since your home computer is safe.
Originally Posted by Bladesinger
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2011-09-27, 07:05 AM #5Stood in the Fire
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- Aug 2008
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- New Mexico
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It's a nightmare if you travel though, I go between two locations each week. Every time I changed location it automatically locked my account and made me password reset to unlock it. Very frustrating :\
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2011-09-27, 07:07 AM #6Bloodsail Admiral
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- May 2010
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Its only while your IP remains constant aswell. Reset your modem/router/network or flush the IP and it will prompt again. Its basically as secure as previous, considering I doubt many people took their authenticators away from their private PC's at home while out for work/shopping etc.
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2011-09-27, 07:08 AM #7Old God
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- Oct 2010
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- Portland, OR
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That's bizarre, I don't have that problem. I live in one city and work in another, and have logged in at both locations. It asks me for my auth. number, and that's it. Haven't had to reset anything. Originally Posted by Fortuitous
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2011-09-27, 07:08 AM #8DeletedI suppose you mean reset the authenticator code and ask for a new one, not reset the actual password? Originally Posted by Fortuitous
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2011-09-27, 07:11 AM #9Deleted
Can I ask why do you come to MMO-champion to ask questions about your personal account security and not ask Blizzard's account security support team?
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2011-09-27, 07:11 AM #10The Patient
- Join Date
- Sep 2011
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- 290
I like the change personally. I sometimes randomly DC. Before I would sprint to my room, turn on my ipod, wait 30 sec load the app , then wait for the code to show..>.<! Now I just retype my info and log right back in.
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2011-09-27, 07:13 AM #11Legendary!
- Join Date
- Apr 2008
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- 6,127
Same basic thing here; I log on from three very different locations and aside from getting prompted for the authenticator once in a while, I have no issues. Originally Posted by endersblade
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2011-09-27, 07:19 AM #12Stood in the Fire
- Join Date
- Feb 2009
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- 363
What i'm now curious off is. Mobile auction house. If your cellphone log itself out and you have to re authenticate, will that lock your account up aswell?
Although newb, newbie, noob, and n00b all have similar definitions, there are key differences amongst them. A newb or newbie is a new user who has an understandable lack of experience; a noob or n00b, on the other hand, is an unskilled player who is not a newbie and should know better
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2011-09-27, 07:21 AM #13DeletedAs far as I know the mobile auction house runs via eu or us.battle.net and has nothing to do with the game client thus not effecting the authenticator code/IP on the ingame login. Originally Posted by Bladesinger
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2011-09-27, 12:20 PM #14The Unstoppable Force
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- Apr 2009
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If you are logging in persistently from what is deemed to be the same location, then you will only be prompted for the authenticator code maybe once a week.
Maybe it takes into account previous use, so from a new location might prompt that password reset but perhaps somewhere you had logged into from prior to the change would be deemed acceptable.
Either way while if that location check proves accurate then it would be an improvement to the security due to inability to intercept the authenticator code most of the time, but that was by a significant number of users felt to be taking away the security that the authenticator offered.
So blizzard will be offering an option, if they have not already to trigger the prompt every time.
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