1. #1
    Herald of the Titans FuxieDK's Avatar
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    NCSoft - Can't create account

    I go to http://us.ncsoft.com/uk/ , click create account, fill in my info and click the "Create NC account" button..
    I then get the following error "There was an error creating your account. Please re-enter your account information."
    I have checkmarks after all fields.. I have tried both on PC and my iPad.. I've tried different emails, passwords and usernames.. Northing works..
    This have been going on the last 5 days now..

    I have even gone to http://global.ncsoft.com/global/support/request.aspx and tried to make a ticket about it... However, the mail is bounced back to me from NCSoft's own mail server, saying that [email protected] doesn't exist..

    Anyone else having problems?

  2. #2
    Do you use IE as your browser by any chance ? If so, try switching to a different one. Had similar issues with several sites (not specifically with NCSoft) and were all resolved when I switched to Chrome.

  3. #3
    try making your password harder, add a @ to the end. worked for me

  4. #4
    Herald of the Titans FuxieDK's Avatar
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    I have tried on a PC with MSIE
    I have tried on iPad with Safari and Chrome
    Password displays a checkmark (indicating it should be OK) and conform to the rules displayed in the popup-window. I use small/big letters combo AND have numbers aswell..
    Birthdate switch to checkmark, once I finish entering my birthday..

  5. #5
    The Unstoppable Force RICH816's Avatar
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    I had a similar issue once when changing my email password, disable your pop up blocker if you have one.

  6. #6
    Herald of the Titans FuxieDK's Avatar
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    Quote Originally Posted by RICH8472 View Post
    I had a similar issue once when changing my email password, disable your pop up blocker if you have one.
    Don't have one...

  7. #7
    I had the same problem, but mine was fixed by simply entering a password that was different from the one I normally use.
    ...I can almost picture a very sad swede thinking "Thou shall not succumb to mediocrity". With a sadface indeed.

  8. #8
    Herald of the Titans Varyk's Avatar
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    I had same issue sent 2 requests for tickets and nothing.

  9. #9
    Herald of the Titans FuxieDK's Avatar
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    Quote Originally Posted by Varyk View Post
    I had same issue sent 2 requests for tickets and nothing.
    How did you make tickets, if you couldn't create an account?


    Anyway, I finally succeded: I added an additional @ to my password, and it worked....

  10. #10
    I`ve done all of this and more and I still get the same error. Tried three different emails, all sorts of password variations and nothing is helping. This is about the sloppiest thing I`ve ever experienced in an online game, and unless I can fix it soon I will return the game and demand my money back tomorrow.
    Last edited by Bentusi; 2014-08-21 at 12:09 PM.

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