There is an officer in my guild who lately has been getting abusive towards people in LFG and Trade and its gotten back to me (The GM). Its starting to cause our guild to have a bad name and we are loosing members because of it. So here is the history. I met this girl in late Burning Crusade when she joined a raiding guild I was in. The guild eventually got disbanded and we lost track of each other really only talking once in awhile via text messages.
So at the Start of Cataclysm she comes back and we both join a guild. I go offline for a few months or so because I was in treatment for prostate cancer. I come back about 3 month and find I was kicked out of the guild, so I figure that it's because I've been gone so long. We form a new Raiding guild with ME as GM and her as what she calls "Co-GM" and get some really cool people. Things are going good and she takes a break leaving me as the sole GM to work and build the guild, which I do.
In late August I find out that I have Testicular Cancer and go back in for treatment being spotty on wow maybe an hour or so a day. Leaving the guild in good hands or so I thought. I get a text message from one of my friends of whom I spent time with in the Army telling me I need to get on wow, but on a different toon and check out trade chat because stuff is being said about our guild. Normally I wouldn't give this much thought nor would he but it seemed urgent. I arrive online in time to see her spamming trade saying that some guy sucks because he kicked her from a raid. So she logs off before I can even whisper her to tell her to stop the spamming.
So last nite I get on and am told by another officer that they are leaving the guild because they can't handle her crap. I'm curious so I find out that the reason I was kicked out of the older raiding guild is because of her mouthing off to the GM because she didn't get the loot she wanted and that she was kicked out of a few guilds while I was offline in treatment for cancer. So I ask her to come on vent and she Denys it, so I'm kinda left saying "Okay....." unsure of what is going on. So I decide to find things out for myself and we group for ZA/ZG. We wipe on a boss and she is told by another paladin in the group in a polite manner that a particular strat would make it easy. It went down like this:
Paladin 1: If you tank him to the left you can get the adds easier than in the middle.
Her: I know what I'm doing, I'm a good tank and I'm not a noob.
Paladin 1: I didn't say that...
Her: Just stfu and leave!
Paladin 1: I'm just trying to help you.
Her: I don't need help besides the healer sucks.
Healer from our Server: WTH? Your the one who sucks you can't gem pure Stam anymore.
Her: I know what I'm doing okay! Don't like it Leave!
Healer Leaves...and I go to Re Queue us.
Her: No I'm not q'ing till that a**hole pally leaves.
Then it switches to Vent
Me: Just calm down lets just finish this.
Her: NO I'm not a noob, I'm not being blamed for the healer not healing me, I shouldn't have to heal myself!
Me: Well the healer did have a lot of adds on her, he is right if you tank to the right side..
Her: OMG Your taking their side?! WTF! I thought we were friends! F**k OFF! and she logs off vent.
They vote kick her and I apologize for her and leave as well. Then I see in trade "Healer from this guild Sucks dont play with them, they dont know their job" and she starts flaming them in trade. I tell her via officer chat to stop and she logs off. So I ask my friend who is still in the guild if this has been happening a lot, and he says yes and I'm astounded at her behavior. We have an officer of the guild basically making our guild look bad. out of our 25 85's 18 have left siting that she said "If you don't like how I run this guild, GTFO!" and they did.
So here I am left to fix all this. I can just kick her out or I can try to fix things. Honestly though, I don't know if things can be fixed or if I should want to fix them. I've got a lot on my shoulders trying to take care of myself and the one out of two people I could actually count on is screwing our guild over. So, whats the best thing to do...? I don't like confrontation but clearly I can't and don't want my guild that I worked on for months to go into the down the drain, and as it is I'm circling it as we speak...
Thanks and I apologize for this being so long, but I do value MMo's advice...