Account Suspensions
Following last week's development blog, Blizzard is now implementing the first part of the game improvements mentioned, starting out with improved account suspension tools. This should result in a vast increase of actions taken against accounts in violation of the terms of service.

Originally Posted by Blizzard (Blue Tracker)
Starting today, we’re implementing new technology that enhances our ability to validate the accuracy of reports. This will allow us to increase the rate that we issue account silences and ranked suspensions to players who are frequently and consistently reported for using offensive language. These actions are aimed at those who regularly use offensive language to harass, antagonize, and abuse one or more of their teammates. This type of behavior not only ruins the experience for those who are targeted, but also damages team morale, effectively degrading the fun for everyone in a match.

We will continue to issue weekly suspension and ban waves for non-participation and intentionally dying. You can check that forum thread regularly to keep up with our latest round of account actions. Additionally, if you’ve recently reported another player for going AFK, refusing to participate, or intentionally dying, be sure to keep an eye on the email inbox associated with your account for any updates regarding actions we’ve taken against that player as a result of your report.

We’d like to thank those of you who use the relevant in-game reporting options when you spot negative behavior in your matches and encourage you to continue doing so. Your actions have the largest positive impact on the health of the community.
Originally Posted by Blizzard Entertainment
You’re trying your best and I truly respect you guys for it. I mean, you can’t ban someone for being bad, but if the deaths impact the game that much, say... 10 deaths within 15 minutes. Does that warrant the intentional feeding report?
Absolutely! If we find that the reported player is intentionally feeding in a lot of their games, we will take action on their account. (@BlizzHeroes)

Weekly Hero Rotation
Originally Posted by Blizzard (Blue Tracker)
Free-to-Play Hero Rotation: April 17, 2018
  • Li Li
  • ETC
  • Zagara
  • Butcher
  • Kael'thas
  • Artanis
  • Varian
  • Li-Ming
  • Malthael
  • Stukov
  • D.Va (Slot unlocked at Player Level 5)
  • Alarak (Slot unlocked at Player Level 10)
  • Gall (Slot unlocked at Player Level 15)
  • Cho (Slot unlocked at Player Level 20)

Weekly Sales
Originally Posted by Blizzard (Blue Tracker)
Heroic Deals: Apr 17 – 23, 2018
Our next set of Heroic Deals will begin on Tuesday, April 17! Check out the list of upcoming featured items and Hero discounts below.

Upcoming Hero Sales
  • Abathur — Sale Price: 375 gems
  • E.T.C. — Sale Price: 150 Gems
  • Illidan — Sale Price: 250 Gems

The following skins and mounts will be added to the featured item rotation and will become purchasable with gems until this round of Heroic Deals comes to an end:

Upcoming Featured Skins
  • Frozen Valorous Sonya
  • Blightlord Kel’thuzad*
  • Industrial Zarya
  • San’layn Dark Lady Sylvanas
  • Scarlet Sakura Auriel
  • Grunty Murky
  • Shadowblade Li Li
  • Doombringer L800 E.T.C.
  • Azmodunk
  • Planey Pajamathur Abathur

* First time featured item.

Upcoming Featured Mounts
  • Dire Wolf
  • Vespene Ghost Speeder
  • Pale Horse

Alarak Fanart
Artist Joseph Kim is a creator of fanmade concept art for several hero skin suggestions. His latest creation, a concept for a Kel'thuzad-related skin for Alarak, can be found below. Be sure to check out his portfolio for additional highly detailed concept artwork.

This article was originally published in forum thread: Improved Account Suspensions, Weekly Hero Rotation & Sales, Fanart started by Nerraw View original post
Comments 33 Comments
  1. Acidbaron's Avatar
    If you believe that saying please. Asking nicely and being polite will net good results you are naive. People either listen and are receptive to you or they are not.

    If a person gets triggered by calling them a moron, they'll be just as easily triggered by you calling them out on any mistake they make, or simply by the word "care". Some even get triggered by pings.

    Seeing how blizzard dubs words to be far more "toxic" than simply being a selfish bastard when they adopt the ideology of "i play and do whatever i want fuck these 4 other people!", this will never be on equal terms and you're better off ignoring the majority of the player base. What on its turn creates an even more toxic environment since nobody will be talking out of fear for a ban.

    And so the player base will constantly diminish on a competitive level till you reach WoW status, where you're better off forming your own "clique" and treat the rest of the online community as nothing more than incompetent mouth breathers.
  1. RadasNoir's Avatar
    Quote Originally Posted by Acidbaron View Post
    People either listen and are receptive to you or they are not.
    If that is true, then it is pointless to use insults with people who are not receptive to you, right?

    And if people continue to ignore you or insult you even if you ask politely, would it not be a continued waste of your time and attention to try engaging them in any manner?

    I'm not asking that people continue trying the polite route if they get a negative response, but it's neither necessary nor helpful to sink to name-calling and such if you don't get the desired response. Chalk them up as a lost cause, silence and/or block them if you feel you need to, and focus on the rest of the game as best you can. Is that too much to ask?
  1. Acidbaron's Avatar
    Quote Originally Posted by RadasNoir View Post
    If that is true, then it is pointless to use insults with people who are not receptive to you, right?

    And if people continue to ignore you or insult you even if you ask politely, would it not be a continued waste of your time and attention to try engaging them in any manner?

    I'm not asking that people continue trying the polite route if they get a negative response, but it's neither necessary nor helpful to sink to name-calling and such if you don't get the desired response. Chalk them up as a lost cause, silence and/or block them if you feel you need to, and focus on the rest of the game as best you can. Is that too much to ask?
    I'm a strong believer of not building up stress by holding in. I rather get muted for a week than to go out of a game feeling annoyed so it messes up other games for me personally.
  1. Ballistic's Avatar
    Quote Originally Posted by RadasNoir View Post
    I'm not asking that people continue trying the polite route if they get a negative response, but it's neither necessary nor helpful to sink to name-calling and such if you don't get the desired response. Chalk them up as a lost cause, silence and/or block them if you feel you need to, and focus on the rest of the game as best you can. Is that too much to ask?
    You must be one of those casual players who fire up the game to play a couple of QM and call it a day whether you won or lost it will be OK for you, start playing more HL dude and I'm talking about playing it intensively and the number of morons will pile up to a frustrating level.

    I believe 50-70% chance of winning in Hots is about draft picks especially picks that are suitable for map nature or counter heroes to the enemy team. When I see a nova+tracer pick in Braxis and they insist they are "PRO" but you know exactly how it is going to end for you, don't ask me to be nice for 30 min match when I gave them polite advice not to pick that. I waste my time, rank and good overall my enjoyment of playing Hots because these snowflakes who report you if you called them.
  1. mmoc4e48563df5's Avatar
    Quote Originally Posted by Ballistic View Post
    You must be one of those casual players who fire up the game to play a couple of QM and call it a day whether you won or lost it will be OK for you, start playing more HL dude and I'm talking about playing it intensively and the number of morons will pile up to a frustrating level.

    I believe 50-70% chance of winning in Hots is about draft picks especially picks that are suitable for map nature or counter heroes to the enemy team. When I see a nova+tracer pick in Braxis and they insist they are "PRO" but you know exactly how it is going to end for you, don't ask me to be nice for 30 min match when I gave them polite advice not to pick that. I waste my time, rank and good overall my enjoyment of playing Hots because these snowflakes who report you if you called them.
    If it's not OK for you whether you've won or lost a game, then I'm sorry, but you're not old enough to be playing a game.
  1. RadasNoir's Avatar
    Quote Originally Posted by Acidbaron View Post
    I'm a strong believer of not building up stress by holding in. I rather get muted for a week than to go out of a game feeling annoyed so it messes up other games for me personally.
    I'm afraid I have a difficult time believing that. In my experience, if a person has gotten angry enough to start using insults, chances are they remain angry for some time afterwords. I see this quite often in General chat between games, where people will continue to rag on their teammates even after a game has finished. On this very sub forum, we have a thread that tends to be full of people venting about terrible games they've had and, based on the vitriol in some of those posts, I can only assume that some were just as negative in game as they were when it finished. Obviously, I do not know you personally so perhaps you do feel better after venting in a game, but even if that is the case, it would seem that you are not the norm. Again, the goal should be to not to get that stressed out at a video game in the first place.

    Quote Originally Posted by Ballistic View Post
    When I see a nova+tracer pick in Braxis and they insist they are "PRO" but you know exactly how it is going to end for you, don't ask me to be nice for 30 min match when I gave them polite advice not to pick that. I waste my time, rank and good overall my enjoyment of playing Hots because these snowflakes who report you if you called them.
    But again, how is insulting them going to improve matters? Especially if you already know the types of players they are?

    If the sole reason is, like with Acidbaron, simply to make yourself feel better, how are you different from the so-called "snowflakes" that are reporting you? Aren't they also just doing so to make themselves feel better about the experience?
  1. Stormcall's Avatar
    Quote Originally Posted by Syriane View Post
    If it's not OK for you whether you've won or lost a game, then I'm sorry, but you're not old enough to be playing a game.
    Yep. I asked him if he was in fact an adult and he dodged that question. My guess is he's just an angry teenager mad cause everyone isn't playing how he thinks they should be.
  1. Justpassing's Avatar
    Quote Originally Posted by Stormcall View Post
    Yep. I asked him if he was in fact an adult and he dodged that question. My guess is he's just an angry teenager mad cause everyone isn't playing how he thinks they should be.
    Whodathunkit?
  1. Acidbaron's Avatar
    Quote Originally Posted by RadasNoir View Post
    I'm afraid I have a difficult time believing that. In my experience, if a person has gotten angry enough to start using insults, chances are they remain angry for some time afterwords. I see this quite often in General chat between games, where people will continue to rag on their teammates even after a game has finished. On this very sub forum, we have a thread that tends to be full of people venting about terrible games they've had and, based on the vitriol in some of those posts, I can only assume that some were just as negative in game as they were when it finished. Obviously, I do not know you personally so perhaps you do feel better after venting in a game, but even if that is the case, it would seem that you are not the norm. Again, the goal should be to not to get that stressed out at a video game in the first place.



    But again, how is insulting them going to improve matters? Especially if you already know the types of players they are?

    If the sole reason is, like with Acidbaron, simply to make yourself feel better, how are you different from the so-called "snowflakes" that are reporting you? Aren't they also just doing so to make themselves feel better about the experience?
    You are correct you make a lot of assumptions to come up with a certain conclusion that you believe to be true. My gaming experience is tied to that of others in team based games, if their interest is to be a dickhead about it. I have no issue doubling down on that when i notice the game is truly lost, mostly this is paired with people quite literally stating that over and over.

    I have no issue when people call me out on bad plays, when we refer to special snowflakes it is not about feeling good. It's the people who are easily triggered when they do something obviously wrong and are called out on it. I am not going to complain about team composition in QM but some people do easily mess up the draft. Now those people without surprise also have a high error rate on the map.

    If your suggestion is to ask them nicely. Good luck with that we'll talk again in a few months if you even bother playing seriously.
  1. Ballistic's Avatar
    Quote Originally Posted by Stormcall View Post
    Yep. I asked him if he was in fact an adult and he dodged that question. My guess is he's just an angry teenager mad cause everyone isn't playing how he thinks they should be.
    I'm 39 and I enjoy playing Hots in my free time, I work as Sr. Planning Engineer in the construction field and I value my time in general. I have no problem playing with others half of my age. I'm not asking team players to be at Grand Master level of team play but for god sake stop doing the obvious mistakes that can be prevented easily.
  1. RH92's Avatar
    Quote Originally Posted by RadasNoir View Post
    If someone is insulting you for giving advice or making a request of them, what makes you believe that insulting them back will make them more receptive to whatever it is you are trying to tell them?
    Once they start to be butthurt, it isn't about trying to change them anymore. Now they are essentially hiding their stupidity behind ignorance on purpose while being dicks in return. I am a person who doesn't like to get shit for no reason, let alone for giving an advice. Usually my response is not flight of freeze, but fight. Simply because I have some level of self-respect and I am not willing to play according to rules of stupid.

    People should really start to give a shit in situations where their decision making is affecting other people as well.

    Quote Originally Posted by RadasNoir View Post
    Would it not take more time to add insults to whatever information you're attempting to impart quickly?
    Well, obviously, I state my plan without insults because it really is faster. However when you lose a key moment or even game because of their stupid decisions you actually warned them against, it stings really bad. At worst I say "Told you, idiots" and leave it there. Is it right? No, but it is a stress relief more than anything else.

    Quote Originally Posted by RadasNoir View Post
    About how often would you say that you've garnered a positive result, similar to the example you gave, from resorting to insults?
    You would be surprised, but some players actually have some self-respect too and being insulted can fuel their desire to prove you wrong.

    Now talking about this, it just starts to piss me off. It makes me sound like I am bad mouthing anyone. While I may talk a lot, insults are not that frequent. If my attention is directed at specific person, I hardly use anything more than an "idiot" or "retard" (Which are the examples I been given to for silence penalty). I am rather patient person, but once you cross the threshold I can still keep my cool, but you just lost a great deal of respect and don't be surprised by the backlash.

    People need to learn about consequences of their actions, which is super hard if you have system protecting them. That's why I call it a bullshit system, it is the same crap as zero-tolerance. When I was kid, it didn't protect me from bullying, my ability to throw kicks and punches protected me. And when I actually kicked his ass? I was getting all the shit because I stood up for myself and just got caught, but the result was he never tried to bully me again. And one of my friends who was reporting it to teachers while not striking back? He got bullied even more.

    Oh, and by the way... You did not respond to an in-game scenario I gave you.

    Quote Originally Posted by Syriane View Post
    If it's not OK for you whether you've won or lost a game, then I'm sorry, but you're not old enough to be playing a game.
    I personally don't mind losing a game to a better team when I know everybody gave their best.

    Problem is, people are losing games because of blatant repeated mistake. I mean, if you are a solo laner and keep dying to ganks, I am sorry but you are not doing your job. I don't care how much damage you have done when all the experience you lost gave enemy team a 2 level lead.

    Online gaming is pretty much the only "game" that allows you to keep ruining competition experience without eating personal consequences.
  1. RadasNoir's Avatar
    Quote Originally Posted by RH92 View Post
    Simply because I have some level of self-respect and I am not willing to play according to rules of stupid.
    If someone insults you and you reciprocate, and it ends up distracting you from playing the game properly, haven't you then sunk to their level and begun playing by their rules? Would it not show greater self-respect to not let it get under your skin, brush it off, and keep marching foreword?

    Quote Originally Posted by RH92 View Post
    You would be surprised, but some players actually have some self-respect too and being insulted can fuel their desire to prove you wrong.
    I probably would be surprised, since I tend to assume most players in HoTS are more like you, where they opt for "fight" when confronted. I can believe that some people can be shamed into changing their behavior, or have it become a matter of pride to "prove you wrong", but at the same time, it's also possible that, when things aren't going well, and people suddenly start playing they way they should, it's because they were able to take a step back and either realize the better course of action on their own or, at that point, were finally willing to give what you are saying a try, and the insults had nothing to do with it.

    Quote Originally Posted by RH92 View Post
    If my attention is directed at specific person, I hardly use anything more than an "idiot" or "retard".
    I suppose "idiot" is fairly mild, even if I'd rather one didn't feel the need to insult people at all, but "retard" tends to associate negative connotations with people who genuinely suffer from mental deficiencies.

    Quote Originally Posted by RH92 View Post
    People need to learn about consequences of their actions, which is super hard if you have system protecting them.
    So, what is your solution to the problems with the system, specifically?

    Quote Originally Posted by RH92 View Post
    Oh, and by the way... You did not respond to an in-game scenario I gave you.
    I thought you were just using that as an example, but alright...I suppose this is where I'll really show how much of casual player I am....

    In the scenario you gave, it seems like the correct play would be to turn in gems, right? If the whole enemy team really is at the boss, now would definitely be the safest time. You'd put pressure on all three lanes, as opposed to just the one with the boss, and while your team could swing up and take down the boss, the enemy team would have to decide if they split themselves to defend all three lanes, or focus on just defending 1 or 2. If you're outnumbered and outleveled, even if not by that much, it still seems kind of suicidal to take on the enemy team in the hope of grabbing the boss. Especially on a map like Tomb of the Spider Queen where, so long as the enemy team has someone tanking the boss for them, the rest of the enemy probably isn't going to be weakened by the attempt.

    And if I'm wrong about all that, at least I'll have learned something, and it won't have been at the expense of an actual match....
  1. RH92's Avatar
    Quote Originally Posted by RadasNoir View Post
    If someone insults you and you reciprocate, and it ends up distracting you from playing the game properly, haven't you then sunk to their level and begun playing by their rules? Would it not show greater self-respect to not let it get under your skin, brush it off, and keep marching foreword?
    Not really, I keep my game rather clean despite being quite rilled up. I am not a person to go into full on rage, when I get pissed off I usually just fire back one shot and start to ignore that guy. What he has to say, doesn't affect me as a person. I don't feel the need to harass the guy.

    I keep it going only if I can still see a saving grace for the game. I mean, when I was silenced it was after a game where I called Azmodan a "retard" because he wasn't cooperating while rest of a team was able to win half of the fights as four against five. Sure I might have crossed the line a bit, but I was getting frustrated because the path to victory required just one change. Him lasering buildings and getting ganked all the time was not helpful at all, the game actually went for over 30 minutes. If your response to a simple request is "Shut the fuck up" and "You suck, have no clue what I am doing", what am I supposed to be doing then? Enjoy the rape for 20 minutes straight and simply give up?

    Quote Originally Posted by RadasNoir View Post
    I probably would be surprised, since I tend to assume most players in HoTS are more like you, where they opt for "fight" when confronted. I can believe that some people can be shamed into changing their behavior, or have it become a matter of pride to "prove you wrong", but at the same time, it's also possible that, when things aren't going well, and people suddenly start playing they way they should, it's because they were able to take a step back and either realize the better course of action on their own or, at that point, were finally willing to give what you are saying a try, and the insults had nothing to do with it.
    I can't say I disagree with that.

    However 'insults' are good attention-grabber and doesn't get people thinking everything is fine despite all the feeds and 3 level deficit. I tried the positive and friendly manners, when things go wrong, people start to joke about being bad and rarely fix their mistakes. It doesn't change a shit.

    I am of the opinion that doing something is better than nothing.

    Quote Originally Posted by RadasNoir View Post
    I suppose "idiot" is fairly mild, even if I'd rather one didn't feel the need to insult people at all, but "retard" tends to associate negative connotations with people who genuinely suffer from mental deficiencies.
    I am not surprised you bring that up. I don't really care about true meaning of the words as within the context it doesn't have to imply that.

    Quote Originally Posted by RadasNoir View Post
    So, what is your solution to the problems with the system, specifically?
    To not be automated bullshit and actually review why a person using 'toxic' language is acting that way.

    I can admit I might be slightly toxic occassionally, but my toxicity is a response to a threat attacking one of my values I care deeply about. I am fine taking the silence over the situation with Azmodan player, but that player should be punished as well because his play was at least equally toxic.

    As I said, I don't care what you do in every mode other than HL/TL. However if you showcase no desire to adjust your pick and play; and cooperate with four other people, you simply have no place there and your attitude is actually a spark to ignite the fire.

    Quote Originally Posted by RadasNoir View Post
    I thought you were just using that as an example, but alright...I suppose this is where I'll really show how much of casual player I am....

    In the scenario you gave, it seems like the correct play would be to turn in gems, right? If the whole enemy team really is at the boss, now would definitely be the safest time. You'd put pressure on all three lanes, as opposed to just the one with the boss, and while your team could swing up and take down the boss, the enemy team would have to decide if they split themselves to defend all three lanes, or focus on just defending 1 or 2. If you're outnumbered and outleveled, even if not by that much, it still seems kind of suicidal to take on the enemy team in the hope of grabbing the boss. Especially on a map like Tomb of the Spider Queen where, so long as the enemy team has someone tanking the boss for them, the rest of the enemy probably isn't going to be weakened by the attempt.

    And if I'm wrong about all that, at least I'll have learned something, and it won't have been at the expense of an actual match....
    Yes, the correct play was to turn in. By doing that you would relieve pressure on middle lane without keep, give you easier time defending Boss as the Webweavers would depush top lane to prevent enemy minion waves from stacking up and you would also get enough experience to soak level 20 and take a fight once the dead player respawns. And you know what is the reality? People go suicide in attempt to steal a boss. Keep in mind this is happening in mid to high Diamond.

    I mean, it kinds of depend on who died and what is your composition. For example having Tyrael with Holy Ground and Sactification, while the core of your composition (Tank+Support+Range Carry) is still alive, you definitely can attempt to go for a risky fight. Or any form of really strong point control like Mosh Pit or Horrify.

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