"Each realm should be affected for no more than 15 minutes once their restart begins."
Just as 'accurate' and fast as their announcement of maintenance last reset. Happened on twitter... not on the OFFICIAL forums or on the login screen where it's always supposed to be? First 11:00, then extended to 13:00 then extended to 15:00. Blizzard just loves to fuck people over and waste the time they would have otherwise spent if they knew this beforehand. Yet, they keep making promises they obviously can't keep.