Graphical Anomalies - possible GPU issues?

[Kaneiac]

Greetings,

Over the weekend I put a new PC together. Everything was fine until Wednesday afternoon, when I began seeing some video hardware issues.

An example of one is here:

Source
Windows

Summary
Video hardware error

Date
‎12/‎5/‎2012 4:08 PM

Status
Not reported

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem
WD-20121205-1608.dmp
sysdata.xml
WERInternalMetadata.xml

Extra information about the problem
BCCode: 117
BCP1: FFFFFA80071984E0
BCP2: FFFFF8800424DDB8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I had examined the video card and noticed that one of the two PCI-E power connectors was a little loose - I rectified that, and stopped receiving the error - I figured we were all good.

Well, later that night, I began to notice some graphical issues when playing WoW - some flashing vertical lines (almost like I could see the monitor refreshing), and also some rigid black lines would briefly flash on the screen - which leads me to think I may have damaged the video card while fixing the power connector, and if there was any way to be sure.

I'll drop a DXdiag in a pastebin in the (slim) hopes that this may not be hardware related, but I was wondering if there is anything else I can do before I replace it and wait 2-3 weeks.

http://pastebin.com/Rkwmkq5h

Also, yes, I'm aware I'm running Catalyst 12.8 right now - I rolled back the drivers from 12.10 to 12.8 in a futile attempt to see if that would solve anything and just haven't went back yet.

Thanks so much.

[Faithh]

Greetings,

Over the weekend I put a new PC together. Everything was fine until Wednesday afternoon, when I began seeing some video hardware issues.

An example of one is here:



I had examined the video card and noticed that one of the two PCI-E power connectors was a little loose - I rectified that, and stopped receiving the error - I figured we were all good.

Well, later that night, I began to notice some graphical issues when playing WoW - some flashing vertical lines (almost like I could see the monitor refreshing), and also some rigid black lines would briefly flash on the screen - which leads me to think I may have damaged the video card while fixing the power connector, and if there was any way to be sure.

I'll drop a DXdiag in a pastebin in the (slim) hopes that this may not be hardware related, but I was wondering if there is anything else I can do before I replace it and wait 2-3 weeks.

http://pastebin.com/Rkwmkq5h

Also, yes, I'm aware I'm running Catalyst 12.8 right now - I rolled back the drivers from 12.10 to 12.8 in a futile attempt to see if that would solve anything and just haven't went back yet.

Thanks so much.

0x117 just means it just recovered the driver. It just means between the gpu & driver it became unresponsive so you basically have software issues. Did you ever have 0x116 bsod?

[Kaneiac]

0x117 just means it just recovered the driver. It just means between the gpu & driver it became unresponsive so you basically have software issues. Did you ever have 0x116 bsod?

No, I haven't had any BSODs at all. When those errors happened, it simply locked up for 10 seconds and came back.

[Faithh]

No, I haven't had any BSODs at all. When those errors happened, it simply locked up for 10 seconds and came back.

Do this. Delete your drivers complety. Reboot.

Run driverfusion -> http://www.google.be/url?sa=t&rct=j&...nU7hRBn5ShImQg

Clean amd drivers with that.

Reinstall.

Just standard procedure. You're having software crashes, not hardware.

[Kaneiac]

Do this. Delete your drivers complety. Reboot.

Run driverfusion -> http://www.google.be/url?sa=t&rct=j&...nU7hRBn5ShImQg

Clean amd drivers with that.

Reinstall.

Just standard procedure. You're having software crashes, not hardware.

I haven't had any crashes in 3 days though - just the black flickering and flashing only when gaming. I'll give it a shot tomorrow though.

[Kaneiac]

So, after wiping the drivers with Driver Fusion & reinstalling the 12.10 drivers, I had my first bluescreen within 30 seconds. I don't remember what it was exactly, but I recall Driver IRQL not less or equal.

Not sure what to do at this point.

[Faithh]

So, after wiping the drivers with Driver Fusion & reinstalling the 12.10 drivers, I had my first bluescreen within 30 seconds. I don't remember what it was exactly, but I recall Driver IRQL not less or equal.

Not sure what to do at this point.

You sure you didn't pick AMD chipset instead of display?

[Kaneiac]

You sure you didn't pick AMD chipset instead of display?

100% positive.

[Kaneiac]

Blah.

After about 3 weeks of no problems, things are starting to happen again.

I got a bluescreen last night:

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Extra information about the problem
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA8005624B50
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Bucket ID: X64_0x1a_41790_nt!MiDeleteVirtualAddresses+3adb0
Server information: e118ffa6-6055-4676-9d81-eff61b486820

And then more video hardware issues:

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Extra information about the problem
BCCode: 117
BCP1: FFFFFA8006FC24E0
BCP2: FFFFF88002C9DDB8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

No idea what to do. I wiped drivers, re-seated the video card, checked everything else.