Is this not total bs?

[Deleted]

lol it is...but it works...and works well.

If it works so well, and I'm pretty damn convinced it works well for you, but if it works so well in general why is there a complaint? Why the thread?

All a European has to know is tip 10-15% in USA/CA, and all an American in EU has to know is don't tip unless you're really happy with the service. See the Wiki pages for details about specific regions (EU countries, US states). Wikitravel probly also contains this info.

...but we got people like e..8 or whatever his name is complain like a lil.. and openly saying he'd denial of service customers who don't voluntarily tip. See where I'm coming from? It seems the system doesn't work well if you got drivers like that, now does it? I almost wonder where e..8 work, in which area and for what brand. I'd evade them for sure. Same with the spitting kids, but yeah, anonymous behind your monitor w/o telling who you work for terrorizing those who don't tip, or don't tip enough...

[rhorle]

On the contrary, I get great service at places that I'm a regular. I don't feel like a hostage as a result of this, I rather enjoy that for the equivalent of a handful of change, I can get preferential treatment.

But that isn't the same. Its fine to have preferential treatment towards someone that tips greater. But it is silly to give someone bad service just because they didn't tip once ,twice, or every time. Your job is to provide good service.

[Extrazero8]

Yeah, and that's fair enough, then I don't go visit your stupid place if you treat me less than others.

Good.

Of course Bob doesn't care. But if every time Bob delivers a pizza on an address its the last time because he delivers it after 1 hour because he likes to screw customers who don't tip,

Its not a like its a necessity. You see Bob has to make a living and if some people are tipping and others are not then those people have to come last.

and its always the last pizza being delivered to an address being Bob's, or if the boss is getting complains Bob is rude and demanding tip, well then its buh-bye Bob. Cause your boss doesn't give a rat about you and your tips.

The boss actually does care. You see if Bob doesn't make enough in tips then boss has to pay Bob more money. Thats going effect the bosses profit and thats extra cost to going to come from you one way or the other.

And FYI if you'd tamper with my food and I get ill of it I'd contact the equiv of the FDA. I know a bad pizza when I see it, when I smell it, and when I eat it and it tastes like SOAP. I happen to like pizza (well certain types) and it is a food I've eaten in various countries, world-wide. I also thoroughly enjoy a good glass of wine with my pizza.

I'm not saying I have ever done this or seen anyone that has. But you would be surprised what will not make you sick.

Orly then who's the boss in your business? Your managers need to grow a pair of balls and kick out these spoiled kids who think they're in power who gets delivered a proper meal.

I've been a cook, driver, and manager. I would rather lose a shitty customer than a good employee.

The meal is already paid. It doesn't take any skill to deliver pizzas, so for you 10 others, that's what your manager should say.

If you've never delivered pizzas then you have no idea what skill it takes to do it correctly.

Your boss is a loser if he doesn't, and he's gonna lose customers with that attitude.

Also good.

Again, its recession, you should be glad you get customers... if you got people in line who you can't serve cause its booming business, or because you're top notch place, its a different story.

Not every customer is worth the effort to keep.

Simple, its first come first serve.

Lol, I wished it worked like that. Some times it does, but not always.

If I know you're slacking on my delivery and you're top notch pizzeria I may actually start to lick your *** to get you to deliver faster, but for nearly all of these businesses they are in fierce competition and sorry boy if you're not by default giving me a good, warm, perishable product in a reasonable amount of time (which the waitress while I phone will actually TELL ME BEFOREHAND) then it is the last time we do business.

I hope that's a promise.

You may like that, but your manager and boss don't. They should be HAPPY they get a customer, especially in this recession. Stop lying to yourself with this load of bollocks, I'm not buying it.

I'm just telling you how it is. I don't care if you buy it or not.

Yeah I get the USA works like that, but it is still voluntary (AFAIK it is voluntary everywhere in USA, I have been in London where I had as much as 12,5% added as tip automatically). The nature of the system is, its voluntary and you never know exactly what ya gonna get. In a rough economy I suppose you get less. If you're in a rich area, you get more, if you live in a bum neighborhood with people on welfare you get less. Hard working middle income likely tips a lot too. But you're never sure, are you. So that's a given. If you want to be more sure, adopt our European socialist system instead: higher prices, virtually no tip (except in restaurant), boss pays gas, you got stable income.

I have no problem with that.

[Spectral]

If a handful of change gets you great service, then go with it. It greatly depends on the place, but a handful of change would be an insult to a lot of servers, regardless of the quality of service they gave you.

I'm talking about the difference between a mediocre tip and a good tip. Depends on the place, but the difference between 20% and 25% on a typical bar tap for me is literally the equivalent of pocket change.

Go check out some of those tip shaming facebook pages and blogs, you're experience is certainly not the norm.

Oh, I think it surely is the norm for people that don't tip like crap. Really, it's a balance of deciding whether you'd like to save a couple dollars in return for some stigma or not.

[theWocky]

Did you do something to upset the customer?
Were you late?

I will tip generously if the waitress / waiter is efficient or if a pizza arrives on time, but will not tip if service is shoddy.
I will, however, tell the person the service was crap or if I was ignored and not just walk away without tipping. I will always give a reason and confront the person. Unfortunately, it has been my experience that few waiters admit their failings and still hold a grudge. I tend to avoid any restaurant that gives me bad service.

I don't ever order Pizza's or take-away for delivery any more -
I once had a guy arrive late and I told him I wasn't going to tip him as the Pizza's were ice cold. He didn't offer any explanation, nothing.
The next time I ordered, the seals on both boxes were carefully broken (same guy), so I told him to take them back and that I wasn't paying for them.

So, yeah, now I phone and collect Pizzas. They always arrive cold or there could be some screw-up on the order - welcome to South Africa.

Another problem with ordering Pizza's or food via telephone or internet? Many restaurant and pizza joints keep your Credit Card number on their system - without telling you which opens you up to being a potential victim of credit card fraud.

I use a chip card when paying for anything with a credit card and get sms notifications for every purchase.

EDIT: Also... I have an issue with staff who think the deserve a tip under any circumstance. Had a few situations where the person merely bringing the food from the kitchen to the front desk and ringing it up wanted a tip after I called in to order the pizza /or food.

[Spectral]

But that isn't the same. Its fine to have preferential treatment towards someone that tips greater. But it is silly to give someone bad service just because they didn't tip once ,twice, or every time. Your job is to provide good service.

I don't think it's appropriate to give deliberately bad service, but servers inherently wind up in triage situations where they have to pick who gets what first. Picture yourself as a bartender - you're pouring a beer for someone that ordered and two more people have walked up to different spots on the bar. Who are you more likely to go to first, the guy you know tosses you a buck or two every time, or the guy that's never given you a penny extra?

[Extrazero8]

This statement right here is exactly why I don't like tipping.

Instead of giving everyone excellent service because it's your job, you hold people hostage with shitty service because they don't give you what you want.

They don't want to pay for the service then they get what the server has time to give them after the tippers needs are met. The people who tip come first.

[Tinykong]

I'm talking about the difference between a mediocre tip and a good tip. Depends on the place, but the difference between 20% and 25% on a typical bar tap for me is literally the equivalent of pocket change.



Oh, I think it surely is the norm for people that don't tip like crap. Really, it's a balance of deciding whether you'd like to save a couple dollars in return for some stigma or not.

You pretty much proved my point: if you don't tip, you get treated differently. Which, obviously, is poorly. I refuse to tip for average and mediocre service. Congrats, you managed to write an order down on a piece of paper and drop off the check. A runner brought out the food, and I had to flag a manager down for a drink refill. I'm sure that server is going to complain they didn't get a $10 tip on my $40 check.

---------- Post added 2013-01-21 at 08:54 PM ----------

The people who tip come first.

This is exactly why people don't like tipping.

[Spectral]

You pretty much proved my point: if you don't tip, you get treated differently. Which, obviously, is poorly.

I don't see the problem. That seems like a good system to me, where I can pay more for better service if I so choose.

[Deleted]

The pizza is likely twice the size of what you're used to.

Size, yes. Quality, no. A pizza is an Italian product and traditionally has a thin, crispy base. The American variant has a thick, spongy dough which yeah is huge but it doesn't really add up in terms of quality. On top of that (pun intended) is the ingredients. The cheese on the American pizza is pretty damn crappy according to my experience, you could blow bubble gum with that crap. Germany (where the person you quote from is from) deliver generally great bang for the buck pizzas of indeed 5, 6 EUR and the service in Germany is good (German when servicing are very courteous and they take pride in courtesy) with a wide array of authentic pizza products. How do I know? Because I've been in Germany many times, and I enjoy pizza. My pizza experience in the USA was short and limited, and, not so good because... I don't like American pizza. I remember vividly the local pizzeria in town having one Italian option. What the f... so... size? Size matters not.

By the way I used to be a good friend with a manager of a pizzeria in a town not so far from where I live, and he admitted he used inferior type of product on the family size pizzas. He suggested I order 2 large instead. I never tipped him, ever, but you know what? When I visit him during my lunch break he sometimes gave me a slice for free. I never understood the pattern, and it tasted good. That's how you keep a customer.

[Tinykong]

I don't see the problem. That seems like a good system to me, where I can pay more for better service if I so choose.

Because it's turned from that into: paying a tip regardless of the level of service received.

[Extrazero8]

This is exactly why people don't like tipping.

Some people do.

I like tipping because it gets me my food first.

When I delivered we used to have this customer. He would tip $20 every time no matter what he ordered. If any driver saw his order they would immediately take it to him and in front of everyone else. He always got first priority, and a 30min max delivery time, no matter how many other orders we had.

That doesn't mean others got bad service or bad food. However it does mean that no matter what was happening in the store he was going to get great service.

[Deleted]

I don't think it's appropriate to give deliberately bad service, but servers inherently wind up in triage situations where they have to pick who gets what first. Picture yourself as a bartender - you're pouring a beer for someone that ordered and two more people have walked up to different spots on the bar. Who are you more likely to go to first, the guy you know tosses you a buck or two every time, or the guy that's never given you a penny extra?

The guy who ordered first gets served first because else he notices other people are getting a special treatment and he leaves.

[Spectral]

The guy who ordered first gets served first because else he notices other people are getting a special treatment and he leaves.

Please reread:

you're pouring a beer for someone that ordered and two more people have walked up to different spots on the bar. Who are you more likely to go to first, the guy you know tosses you a buck or two every time, or the guy that's never given you a penny extra?

If you're not familiar with bars, perhaps you're not understanding.

[The Casualty]

I could understand not tipping in this situation out of confusion. Honestly, if I were requesting an order of that magnitude, I would be expecting like a lot of places that they automatically factor gratuity after a certain point.

[Deleted]

When I delivered we used to have this customer. He would tip $20 every time no matter what he ordered. If any driver saw his order they would immediately take it to him and in front of everyone else. He always got first priority, and a 30min max delivery time, no matter how many other orders we had.

That's why a tipping jar works good. You simply work hard, treat the customer with respect, and he may or may not tip. You don't have to fight over who's going to get which customer because in the end all waitresses have mutual interest in getting tip for the pot.

You're basically playing divide and conquer with your customers and worse it isn't communicated clearly who's winning.

That doesn't mean others got bad service or bad food. However it does mean that no matter what was happening in the store he was going to get great service.

So let me get this straight. If I just order a pizza from a different pizzeria every time, then I won't get a bad name as a bad tipper, and I can just save myself the 10-15%. In half a year you forgot I didn't tip (I was very polite) and I can order again.

By the way did you ever get to deliver 20 pizzas to someone and when you arrived at the address and they opened the door they didn't order anything? You expect that to be a prank don't you? Might've been that angry customer who got a cold pizza with spit in it.

[Tinykong]

Please reread:



If you're not familiar with bars, perhaps you're not understanding.

I've never been to a bar because it doesn't appeal to me, but I'm certainly not giving someone a tip for getting a beer out of a fridge and taking the cap off for me, or pouring me a shot of alcohol from a bottle.

[Deleted]

Please reread:

If you're not familiar with bars, perhaps you're not understanding.

How is that going againt a first come, first serve? Its not as if they arrive at the very same moment.

[Spectral]

So let me get this straight. If I just order a pizza from a different pizzeria every time, then I won't get a bad name as a bad tipper, and I can just save myself the 10-15%. In half a year you forgot I didn't tip (I was very polite) and I can order again.

Yes, this is an obvious way to freeride in the tipping system. The same is true at restaurants, especially in big cities where there's basically no chance of ever seeing the people again if you don't want to.

---------- Post added 2013-01-21 at 04:11 PM ----------

I've never been to a bar because it doesn't appeal to me, but I'm certainly not giving someone a tip for getting a beer out of a fridge and taking the cap off for me, or pouring me a shot of alcohol from a bottle.

Good bartenders hustle on busy days. They're pouring drafts, mixing drinks, making recommendations, and generally have a lot going on. Tipping your bartender is very much in your best interests.

---------- Post added 2013-01-21 at 04:12 PM ----------

How is that going againt a first come, first serve? Its not as if they arrive at the very same moment.

Are you deliberately missing the point?

[Tinykong]

Good bartenders hustle on busy days. They're pouring drafts, mixing drinks, making recommendations, and generally have a lot going on. Tipping your bartender is very much in your best interests

So basically, they are doing their job? And I'm expected to tip them because it's in my best interest, otherwise I'm going to get shitty service. Pretty sure that's being held hostage. Glad I don't dine out much or go to bars at all, sounds like a social money pit.