Take a screenshot of your email and post it here. There's your proof.My account was on a last warning for botting 2 years prior to this and that time i recieved a 3 day ban and never looked back into botting.
Basically what the gm's been telling me is to go fuck myself because i have been botting once before and because of that "bot" tag from 2 years ago on my account i recieve no second thought on my ban and they don't even bother checking or confirming to me what has caused the ban.
My mail said third party program and i know all i had on was oQueue which keeps me from getting logged out. That is the ONLY thing i can think of that should serve as 3rd party program.
As others have said also this addon doesn't always keep you from getting logged out. Some does get logged out and some don't.