Developer Communication
We try to communicate as much as we can. I can't speak for every CM (as we all have different duties around the office which can often take us away from the forums a bit), but conversing on the forums has been a personal priority of mine since I started here. I spend a large chunk of my day reading and replying when I feel I have something meaningful to add. I also collect a ton of feedback to bring directly to the developers for discussion.
I totally get the concerns about losing Ghostcrawler from Twitter. He's been one of the most candid and open developers in the gaming industry as a whole for a long time. Fortunately, he's not only developer responding regularly on Twitter! We actually have a list in one of the stickies on this forum with Twitter handles of several top developers. Generally speaking, any question you would previously have sent to Ghostcrawler, someone else on that list will be able to answer. The Community team's Twitter handles are listed in there as well.
Greg will no longer be working with us here at Blizzard, but we're not going to let that be a stopping point to our interaction with the community. We're here for you guys.
Are you serious? You actually think what you say and them saying "oh we'll look into it" matters at all? Here's a quote from Holinka an hour ago
While I acknowledge that tweet could have been phrased better, that was an out of context response to a conversation. I won't presume to speak for Brian, but according to my interpretation and within the context of that conversation, I think what he's trying to get across (within the limitations of Twitter) is that we make changes based on a perceived need, not merely because a volume of ideas for changes exist.
We say 'we'll look into it' all the time. I've said it many times myself, on a variety of topics, and it does alert us to situations where a change or adjustment is merited. If you don't believe that what the community has to say has an impact? Well, evidence of the opposite is all around you.
Making 90s out of those of my numerous alts who aren't there yet. 11th one last Saturday; 12th one "soon"
I plan to use my boost to play with opposite faction pals on a realm where my leveled characters are all one faction. Lookin' forward to it! (
Blue Tracker /
Official Forums)