Blizz Support - iOS Mobile Authenticator Update

[Araxom]

Hi all,

We're planning on pushing an update to the Mobile Authenticator App tomorrow (for iOS devices - no info yet about Android/Windows), which will basically make it compatible across more regions. Please be aware that whenever you update the mobile App, there is a chance that it can get desynchronized from the account.

We recommend having SMS Protect enabled, so that you can use a txt code to push the Authenticator off in case there are any issues.

If you're unable to set that up, you can also activate the App > navigate to Menu > Setup > Continue

There you'll find the serial number, and restore code. In the event that you have issues getting back into the account after the update - you can activate the App, go to Menu > Restore > and then enter those two codes in.

Hope this helps, please let me know if you have any questions about that!

Araxom
Blizz Support

[Arbs]

Alright, Thank you for the update Araxom. I will keep an eye out !!

o7

[rcshaggy]

That is good to know.
Any plans for Hearthstone on the Android?

[Soisoisoi]

Will you also be updating the Android version?


P.S. Update the WoW Remote Armoury app to add battlenet chat plix!

[Araxom]

Hi Treelife! Although there is no news about an Android update *yet*, I'll be sure to spread the word when/if that info becomes available!

@Klaxxar, here's a recent interview with the Hearthstone Devs about that. Not much other info to share just yet.

[Sosuke Aizen]

Hi all,

We're planning on pushing an update to the Mobile Authenticator App tomorrow (for iOS devices - no info yet about Android/Windows), which will basically make it compatible across more regions. Please be aware that whenever you update the mobile App, there is a chance that it can get desynchronized from the account.

We recommend having SMS Protect enabled, so that you can use a txt code to push the Authenticator off in case there are any issues.

If you're unable to set that up, you can also activate the App > navigate to Menu > Setup > Continue

There you'll find the serial number, and restore code. In the event that you have issues getting back into the account after the update - you can activate the App, go to Menu > Restore > and then enter those two codes in.

Hope this helps, please let me know if you have any questions about that!

Araxom
Blizz Support

Thanks for the info...Now I frequent MMO-Champ very often and this is the FIRST time I have seen a Blizzard post. Nice stuff

[Val the Moofia Boss]

Thank you very much for the update!

[Feali]

Thanks for the info...Now I frequent MMO-Champ very often and this is the FIRST time I have seen a Blizzard post. Nice stuff

I just thought the EXACT same thing

[Araxom]

I just thought the EXACT same thing

Glad you approve!

[bluspacecow]

Thanks for the info...Now I frequent MMO-Champ very often and this is the FIRST time I have seen a Blizzard post. Nice stuff

Araxom's their social media guy.

So he posts on wowhead , reddit and mmo champs last time I checked.