Is Blizzard ok with this or am I wrong ???

[Grof]

Well, here is my story. In 2010 on my main rogue (but then on horde side) I was doing chain quests from Battered Hilt for sword

Quel'Delar, Cunning of the Shadows. After some time I was got better sword in icc and couple of weeks later I was vedored my

Quel'Delar, Cunning of the Shadows. But in cata Blizz give us one of the best thing in game (atleast for me )called transmog. Now

since I finally have both weapons which I can transmog to Quel'Delar, Cunning of the Shadows I was contacted gm 2 times to ask them

to reset quest or atleast to give me back sword which I was have in 2010. Response from first gm was they can not do anything, since

I was only do quests till I was got sword and only soulution is the change faction to horde, finish the quest chain and then AGAIN

change faction to alliance, so maybe then I will be able to start quest from Battered Hilt again.This response for me tbh is tottaly

unacceptable.Then before 2 days I was contacted again Blizz nicely ask them to reset quest or give me back sword and response was

been we can not give you item which was deleted along time ago. I mean I was never complained on anything in or around game but this

2 response for me is tottaly unacceptables with no respect to player who play this game since 2005 (not too much important, but hey

xD).So what do you think my dear friends is Blizz in right and me tottaly wrong, or Blizz are able to help me, but they just do not

wanna do that???

cheers and thx

P.S. also I wanna say sry for my bad englsih, since english is not my native language

[Notshauna]

They won't end up giving the item back, and they'll probably won't be able to reset your quest progress. Your only hopes are transferring or hoping they'll allow people who finished the quest to buy the items.

[sarow]

Yeah, supposedly they should have logs about every thing our character does/obtains/says but to be honest, you deleted the sword by yourself, it's not their fault they didn't reveal transmog was coming.

By the way...why would you even delete a sword like that?

[Ghostile]

I had a similar thing, I wanted a shield that was from SMV quests, shame i had completed all SMV quests back in TBC, so the answer to my ticket was negative.
Blizzard has made a policy of not giving items back which can't be recovered with their restoration tool, so it's just right they don't work outside that policy.

[szandos]

I'm sorry for you, but I can't really say I blame Blizzard. They can't be expected to keep logs of everything that has happened for all time, and even if they did, it would be a huge amount of work everytime they needed to check something like this.

[Chrysia]

Honestly? Blizzard is sticking to policy here. It sucks, but it's fair. No preferential treatment.

However, this is the exact reason I think there should be a vendor that sells certain quest rewards now that transmog is out. If you're flagged as having completed the quest, it's available for a modest amount of gold.

[Alextros]

All I write right now, is currently not in any offense to you, but I see alot of problematic entitlements.

First off, just because you have played the game since 2005, then it doesn't give you any priviliges. Blizzard dont run a "Patron" model, thus that arguement with "No respect" wont get you anywhere.

Second off, you deleted the item, and never finished the whole quest. In that case, it could be something in the coding which pretty much prevents it. Other than that, resetting the quest wont happen unless you are completely bugged and there is no way out. Why? Because then everyone would scream it, and that wont get pretty.

So all in all, they can help you, but refuse to do it, because otherwise, they are going to address alot more cases like this, so yeah.

[Redlokyldoreifanggore]

Since you destroyed it / sold it so long ago it's highly doubtful there's anything they can realistically do.

This is why, for such a special, unique item, you probably should've held on to it, if even just to show off. It's the reason I saved mine, just in case they added something.

I don't want to say you're wrong... but... you're wrong... and pretty much SOL. Sorry.

[Highlord Hanibuhl]

I had the same thing with various items I deleted before transmog came around. I contacted Blizz loads of times, but they never helped me.

I had to re-run the ICC dungeons again at lvl 85 (back when I wanted it), so get the battered hilt again.

[Ohmygonzo]

In this case, they would have to make an exception, because it "violates" the terms of use, or something, I'm not good with legal terms, quest is finished, and the item is deleted a long time ago.

You have a valid point, but Blizzard can't reach out to every customer's specific request, simply, it would be too much, imo.

[Drithien]

According to their policy they have done nothing wrong.

According to my personal opinion it is. Not in an exaggerated "ffs blizz wth is wrong with you you greedy %#*&!, but still, with transmogrification being around for this long, and the habit of people collecting items from the game, there should be a far more better treatment towards mistakes or regrettable decisions than a "We are sorry but we can't help you on this matter" attitude. They can, and they should help; in this instance they can see whether you have completed the quest, and give you the item, it's not that hard.

[wowaccounttom]

After a certain time, GMs can't restore items. They do not keep back ups of every single account dating back years. Go farm another one.

Also, if you are contacting a GM, you might want to have someone proof read your ticket...your english is bad, it might tick off someone trying to read it.

[Lochton]

Honestly? Blizzard is sticking to policy here. It sucks, but it's fair. No preferential treatment.

However, this is the exact reason I think there should be a vendor that sells certain quest rewards now that transmog is out. If you're flagged as having completed the quest, it's available for a modest amount of gold.

Pretty much this.

They aren't our babysitters, we are to hold the items we want and save them. Of course, I know some didn't think about that but others did think about saving it. They have a clear cut policy, and all the way back to WoTLK to get an epic is a bit too much to ask for, I would think.

[Joey Ray III]

You have a valid point, but Blizzard can't reach out to every customer's specific request, simply, it would be too much, imo.

they can and they do actually. I had my tier 2.5 pants restored after a couple of months and unlike Quel'Delar they are totally farmable (they were gone from deleted item logs but I had another pants already transmogged into those as 'proof' I had them before).

with cases like OPs, when you have the quest marked as completed and there is no other way any more for you the get the (unique looking) reward they should just COD it to you no questions asked tbh, especially since you deleted that pre-transmog. I don't understand why they make it so difficult sometimes.

just try again later in a week or something, be very nice, explain everything and hope you get a nice friendly GM - they can totally do it for you.

[freighttrain]

Yeah, supposedly they should have logs about every thing our character does/obtains/says but to be honest, you deleted the sword by yourself, it's not their fault they didn't reveal transmog was coming.

By the way...why would you even delete a sword like that?

Before transmogging they would restore items you deleted even if it was intentional. They now have the item restoration tool. I'm sure that is too far back to do so. If you contact them through email you might be able to get your item back. I recently got a level 60 High Warlord ranked toon restored with all of his gear, items, and gold when I deleted him to reroll on the Alliance side of the PvP server. This was completed last week BTW.

I have also deleted all my legendary weapons, and soon my cloak once they are no longer useful to me. I don't really care what my toon looks like nor do I care to show off like many on my servers.
- - - Updated - - -

I don't understand why they make it so difficult sometimes.

Personal accountability. I'm sure the OP is not gaining the system or anything, but so many people today just want to blame everyone/thing else for their mistakes. I have no issues with Blizzard saying no. I would have understood if they told me no to my character restore request.

[Adoxe]

I don't know what of experiences these people had but I was able to retrieve items, characters and other stuff I deleted going all the way back to vanilla, but I guess doesn't work the same way for Quel'delar as it's a faction tied questline.

[Deleted]

Keep bugging them. Eventually you'll find a gm that restores items. Friend of mine had his tier 3 restored, he got rid of that half a decade ago.

[Deleted]

Back in Wrath of the Lich King, I deleted an Arcanite Ripper I got from the pre-wotlk event, because I needed bank and bag space, and didn't think that this item would become this rare.

There's nothing I can do about it, I just have to soak it up and continue on.

[Condemner]

I kinda get your frustration, but once deleted it's on you really, which sucks. You can always try to make another ticket and hope for another GM that has the power to restore it, but I wouldn't count on it really. They probably have some guidelines about this stuff and I think they just don't wanna make exceptions.

[Deleted]

Message a GM saying you accidentally deleted your quest reward X, you just noticed it now while checking your bank and you wanted it restored. In the unlikely event they refuse to do it, escalate the issue (option in your account management). I ve plenty quest rewards restored.

Make sure you point exactly at the Quest and Quest Reward. It is essential, so they can check that you ve indeed completed the quest chain.