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  1. #1
    Bloodsail Admiral melkesjokolade's Avatar
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    Unhappy Blocking people on battle.net but they can still message me

    Ive been struggling of getting rid of people for years now on battle.net. THE BLOCK DOES NOT WORK! Reporting DOESNT WORK! It says they are blocked, but they message me anyway. Ive closed the chat, whenever they message it reopens. They are still able to message me, day in and day out. Ive contacted Blizzard, they have been useless. I've reported everything, blocked them everywhere, changed my battle tag, HELP!!!! Im being fucking stalked and terrorized and Im going insane at this point.

  2. #2
    Can't you just remove them from you're friends list? I'm fairly certain you can only dm people through bnet if you're friends with them.
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  3. #3
    Use the report function.

  4. #4
    Old God Mirishka's Avatar
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    Quote Originally Posted by melkesjokolade View Post
    Ive been struggling of getting rid of people for years now on battle.net. THE BLOCK DOES NOT WORK! Reporting DOESNT WORK! It says they are blocked, but they message me anyway. Ive closed the chat, whenever they message it reopens. They are still able to message me, day in and day out. Ive contacted Blizzard, they have been useless. I've reported everything, blocked them everywhere, changed my battle tag, HELP!!!! Im being fucking stalked and terrorized and Im going insane at this point.
    Report whoever it is for ongoing harassment (use that term specifically) and EMPHASIZE that they are circumventing your attempts to ignore them. Blizz takes that about a thousand times more seriously.

    I went through this with someone back in Cata, harassing me and when he could no longer harass me, he started telling my guildies things to 'pass along'. I reported it as ongoing harassment and the guildies he messaged reported him as well - and Blizz issued a permanent ban. This was a top tier raider on my server, played since vanilla and had PvP titles and all that, and he lost every bit of it because he insisted on being an asshole. He even appealed it and was denied.

    I know all that because he messaged me from a new account to apologize and tell me that they killed his old account. I was like, do you expect sympathy or something?
    Last edited by Mirishka; 2018-07-05 at 12:58 AM.
    Appreciate your time with friends and family while they're here. Don't wait until they're gone to tell them what they mean to you.

  5. #5
    I could have sworn that the ignore feature has gone account wide now to stop people from circumventing it by rolling an alt. Though I could be wrong.

    Keep ignoring and reporting them every time. You should also open a ticket and talk to a GM. They will try to mediate at first, but if the person doing the harassing will not cease their actions, it can lead to their account being suspended or possibly even banned.

    In the mean time, I would go into offline mode, you can still chat with your friends, but anyone else won't know that you are online unless you message them.

    Be patient, keep your wits about you and stay persistent.

  6. #6
    Bloodsail Admiral melkesjokolade's Avatar
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    Quote Originally Posted by Danuru View Post
    Can't you just remove them from you're friends list? I'm fairly certain you can only dm people through bnet if you're friends with them.
    I have ofcourse done that T_T And no, he is still messaging me even though he is not on my friendlist, he is blocked and reported. He can still message.
    Last edited by melkesjokolade; 2018-07-05 at 01:09 AM.

  7. #7
    I got an account perma banned for being a bad boy and "evading ignore function" and "ongoing harassment" Do what someone said and open a ticket, with as much detail as possible. Timestamps screenshots names dates whatever, and illicitly state it's ongoing harassment past the ignore function.
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  8. #8
    Bloodsail Admiral melkesjokolade's Avatar
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    Quote Originally Posted by Sanguinezor View Post
    Use the report function.
    I have, countless times.

    - - - Updated - - -

    Quote Originally Posted by Mirishka View Post
    Report whoever it is for ongoing harassment (use that term specifically) and EMPHASIZE that they are circumventing your attempts to ignore them. Blizz takes that about a thousand times more seriously.

    I went through this with someone back in Cata, harassing me and when he could no longer harass me, he started telling my guildies things to 'pass along'. I reported it as ongoing harassment and the guildies he messaged reported him as well - and Blizz issued a permanent ban. This was a top tier raider on my server, played since vanilla and had PvP titles and all that, and he lost every bit of it because he insisted on being an asshole. He even appealed it and was denied.

    I know all that because he messaged me from a new account to apologize and tell me that they killed his old account. I was like, do you expect sympathy or something?
    The problem is that he is messaging me through the battlenet app, not in game. But the whispers from battlenet appears in all the games I play. I have reported him countless times and blocked him and he is not on my friendlist. Ive sent a ticket to Blizz but they said they cant help basicly. I dont know what else to do, this is making me so frustrated I want to cry and I dont wanna log in to battlenet, cuz there is always new messages from him and when I try to play, he sends more so I get disrupted and cant focus on actually having fun. This used to be my friend for 2 years but even then, when I asked for space, he would never leave me alone. I guess I can try conveying what you told me to.

    - - - Updated - - -

    Quote Originally Posted by Sastank View Post
    I got an account perma banned for being a bad boy and "evading ignore function" and "ongoing harassment" Do what someone said and open a ticket, with as much detail as possible. Timestamps screenshots names dates whatever, and illicitly state it's ongoing harassment past the ignore function.
    I have opened a ticket but Blizz cant help. They just tell me to report and block him but I say Ive already done that and he is still messaging me. Blizzard doesnt listen.

  9. #9
    Quote Originally Posted by melkesjokolade View Post
    I have, countless times.

    - - - Updated - - -



    The problem is that he is messaging me through the battlenet app, not in game. But the whispers from battlenet appears in all the games I play. I have reported him countless times and blocked him and he is not on my friendlist. Ive sent a ticket to Blizz but they said they cant help basicly. I dont know what else to do, this is making me so frustrated I want to cry and I dont wanna log in to battlenet, cuz there is always new messages from him and when I try to play, he sends more so I get disrupted and cant focus on actually having fun. This used to be my friend for 2 years but even then, when I asked for space, he would never leave me alone. I guess I can try conveying what you told me to.
    You may want to look into seeing what kind of assistance that law enforcement can provide.

  10. #10
    Old God Mirishka's Avatar
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    Quote Originally Posted by melkesjokolade View Post
    I have, countless times.

    - - - Updated - - -



    The problem is that he is messaging me through the battlenet app, not in game. But the whispers from battlenet appears in all the games I play. I have reported him countless times and blocked him and he is not on my friendlist. Ive sent a ticket to Blizz but they said they cant help basicly. I dont know what else to do, this is making me so frustrated I want to cry and I dont wanna log in to battlenet, cuz there is always new messages from him and when I try to play, he sends more so I get disrupted and cant focus on actually having fun. This used to be my friend for 2 years but even then, when I asked for space, he would never leave me alone. I guess I can try conveying what you told me to.

    - - - Updated - - -



    I have opened a ticket but Blizz cant help. They just tell me to report and block him but I say Ive already done that and he is still messaging me. Blizzard doesnt listen.
    They can absolutely see any chat that comes through the battle.net stuff, same as in-game. If you get a GM that says otherwise they are uninformed or just don't want to be bothered.

    Having been through this everything I know about how they handle it comes from information Blizz themselves told me. They assume we can handle minor in-game disputes on our own with the tools we have but when its ongoing, when people find ways around the tools we have to block them, that's when they step in and shut shit down.

    Also no one should be able to Battle.net message you if they're not in your B.net friends. If they can, something is amiss. They're doing something they shouldn't be able to do.
    Last edited by Mirishka; 2018-07-05 at 01:18 AM.
    Appreciate your time with friends and family while they're here. Don't wait until they're gone to tell them what they mean to you.

  11. #11
    Deleted
    Quote Originally Posted by melkesjokolade View Post
    Ive been struggling of getting rid of people for years now on battle.net. THE BLOCK DOES NOT WORK! Reporting DOESNT WORK! It says they are blocked, but they message me anyway. Ive closed the chat, whenever they message it reopens. They are still able to message me, day in and day out. Ive contacted Blizzard, they have been useless. I've reported everything, blocked them everywhere, changed my battle tag, HELP!!!! Im being fucking stalked and terrorized and Im going insane at this point.
    What about the
    Receive private chat messages from friends only
    If enabled, you can receive private chat messages only from your friends. This setting may not apply to chat messages sent in-game.
    Battle.net website > Account settings > Security & Privacy tab > Privacy options
    Or clicking the Cogwheel in the Blizz App and click Privacy Options, then relog in the App
    Could work if he's using Battle.net App

    Another option, not sure if it works but it should integrate with the Battle.net friends UI / ignore when it's launched if you play games such as WoW
    global-ignore-list
    Addon, can't link it since my account doesn't have many posts, but it's on Curse
    Last edited by mmocf33f0a1109; 2018-07-05 at 01:23 AM.

  12. #12
    The Unstoppable Force Super Kami Dende's Avatar
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    Quote Originally Posted by melkesjokolade View Post
    Ive been struggling of getting rid of people for years now on battle.net. THE BLOCK DOES NOT WORK! Reporting DOESNT WORK! It says they are blocked, but they message me anyway. Ive closed the chat, whenever they message it reopens. They are still able to message me, day in and day out. Ive contacted Blizzard, they have been useless. I've reported everything, blocked them everywhere, changed my battle tag, HELP!!!! Im being fucking stalked and terrorized and Im going insane at this point.
    if they are messaging you in game with their character its different to blocking a battle.net. you have to block the characters in game.

  13. #13
    Quote Originally Posted by melkesjokolade View Post
    The problem is that he is messaging me through the battlenet app, not in game.
    The thing is: To be in your battlenet list, it means he's on your friends list. Just remove him. Nobody can be on that list without your permission. If you remove him, and he tries to add himself, you have to physically accept his invite, and if you do, well....... you're reaping what you sowed.

    Just remove his ass, and ignore any pleas to be added back in, and problem solved.

    Por que odiar si amar es mas dulce? (*^_^*)

  14. #14
    Quote Originally Posted by melkesjokolade View Post
    I have, countless times.

    - - - Updated - - -



    The problem is that he is messaging me through the battlenet app, not in game. But the whispers from battlenet appears in all the games I play. I have reported him countless times and blocked him and he is not on my friendlist. Ive sent a ticket to Blizz but they said they cant help basicly. I dont know what else to do, this is making me so frustrated I want to cry and I dont wanna log in to battlenet, cuz there is always new messages from him and when I try to play, he sends more so I get disrupted and cant focus on actually having fun. This used to be my friend for 2 years but even then, when I asked for space, he would never leave me alone. I guess I can try conveying what you told me to.

    - - - Updated - - -



    I have opened a ticket but Blizz cant help. They just tell me to report and block him but I say Ive already done that and he is still messaging me. Blizzard doesnt listen.
    Keep trying. Add any and all chars to ignore list in game and make sure you remove from friends or appear offline /shrug. I've never seen anyone have issue with it after reporting. Blizz usually handles that first mention of ongoing. Idk how he's messaging after being ignored/removed
    Prot Warrior 2004-2008. Hunter 2008-2018.
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  15. #15
    Deleted
    Quote Originally Posted by Derah View Post
    The thing is: To be in your battlenet list, it means he's on your friends list. Just remove him. Nobody can be on that list without your permission. If you remove him, and he tries to add himself, you have to physically accept his invite, and if you do, well....... you're reaping what you sowed.

    Just remove his ass, and ignore any pleas to be added back in, and problem solved.
    She/He removed him, she/he is still on his Battle.net friendslist.

    Don't forget you have both "Block" & "Block Communication"
    You wan't both

  16. #16
    Bloodsail Admiral melkesjokolade's Avatar
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    Quote Originally Posted by hazzlehoof View Post
    What about the


    Battle.net website > Account settings > Security & Privacy tab > Privacy options
    Or clicking the Cogwheel in the Blizz App and click Privacy Options, then relog in the App
    Could work if he's using Battle.net App
    Oh my god, I had no idea about this! Thank you, I hope it works. Also sent another ticket to Blizzard, hope they help this time.

    - - - Updated - - -

    Quote Originally Posted by Meat Rubbing Specialist View Post
    if they are messaging you in game with their character its different to blocking a battle.net. you have to block the characters in game.
    Its not ingame, its on the battlenet app they message me.

    - - - Updated - - -

    Quote Originally Posted by Derah View Post
    The thing is: To be in your battlenet list, it means he's on your friends list. Just remove him. Nobody can be on that list without your permission. If you remove him, and he tries to add himself, you have to physically accept his invite, and if you do, well....... you're reaping what you sowed.

    Just remove his ass, and ignore any pleas to be added back in, and problem solved.
    I have removed him but he can still message me. Why dont people read what I write?

  17. #17
    Quote Originally Posted by Laerrus View Post
    You may want to look into seeing what kind of assistance that law enforcement can provide.
    Ignore this. Law enforcement doesn't give a shit about online crimes in 99% of countries in the world. You can ddos people with impunity for years and face zero legal consequences. In this case its not even as bad as ddosing (which can result in financial damages and more), but its just harassment. The cops will simply tell you to turn off your computer.

    @OP, i think i know whats happening. I just tried it with one of my shitty recruit a friend accounts. Basically the guy harassing you had a chat box open at the time you deleted and blocked him. But because he hasn't turned off his pc or closed that chat box, he can still chat to you. The second he turns off his pc or logs out of the app or whatever he'll cease being able to whisper you.

    Shitty situation and i'm not really sure how to get around it. I'd suggest just going straight for a live chat ticket. Don't do a normal ticket. Those are worthless. Do live chat or even a call back and insist that something be done. Blizzard are very stubborn on matters of account issues, for instance they outright refuse to overturn automated bans on Overwatch / HoTS, but with persistence and evidence, it can happen but you'll probably need to speak to a supervisor.

  18. #18
    Deleted
    Quote Originally Posted by melkesjokolade View Post
    Oh my god, I had no idea about this! Thank you, I hope it works. Also sent another ticket to Blizzard, hope they help this time.
    Hope it works for ya! In HOTS they have the exact opposite, only messages from friends and it works wonderful so you don't get the "FUCKING IDIOT RETARD" replies from people who block you and then write whispers you can't reply to.

    Not actually sure how it shows up for people, maybe it just gives them the illusion that the message goes through without notifying about them being blocked

    EDIT: Listen to the guy above me too. Live tickets are bound to be taken more serious rather than normal written ones, demand answers and actions if he won't leave you alone on the App. If anything, ask for them to boot him off Battle.net so he's forced to relog on the App, that way he won't have your old chatlog open
    Last edited by mmocf33f0a1109; 2018-07-05 at 01:42 AM.

  19. #19
    Quote Originally Posted by Sastank View Post
    I got an account perma banned for being a bad boy and "evading ignore function" and "ongoing harassment".
    Sure you did, kiddo. Sure you did. The GM who responded to your ticket (if you wrote one at all) was totally all "omfg, I'm so gonna perma-ban dis dude for you, mate!" Because that's totally how it goes down; they just flat-out tell you what they're going to do to another account. Happens all the time.

  20. #20
    Quote Originally Posted by Doctor Funkenstein View Post
    Sure you did, kiddo. Sure you did. The GM who responded to your ticket (if you wrote one at all) was totally all "omfg, I'm so gonna perma-ban dis dude for you, mate!" Because that's totally how it goes down; they just flat-out tell you what they're going to do to another account. Happens all the time.
    I was the one who got perma banned, you twat. Fuck off with your lack of reading comprehension. No shit Blizzard doesn't share account actions with other people. This isn't my first year on Blizzard games. Idiot. My word. How dumb are you going to feel when you read over my original post again? The irony of using "kiddo" as an insult when you're younger than the person you're "insulting" My oh my.

    I legit said IIIII. IIIII was a bad boy. IIII got an account perma'd. I at no point in time mentioned another user's account, "some dude" or another person, period. How is this hard to understand? Like, really? You come here randomly quoting me offering 0 help to the OP and the topic at hand and puff out your little boy chest. Get out and get off me rando.

    Furthermore you can check the original post you quoted and see it to be unedited when you look over it again to see I'm not bamboozling you.
    Last edited by Sastank; 2018-07-05 at 01:48 AM.
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