ESO and FFXIV have thier own problems too. No mmo is perfect out there.
ESO lack the content that WoW have, the game is more close to comparition to SWKotOR since is more focus on single pve that anything else.
And FFXIV while is a exelent game, the bosses fight tent to become bored quick, and the game is more close to a Chiness/Japaness MMO that a Wester Style one like WoW.