I've noticed while a lot of emphasis goes on humans, orcs, and key characters, Elves are played by a lot of people and one of the favourite race of the lore nerds. while blood elves dominate the horde, night elves have the more focused lore fans, even though their numbers are fewer than human - but only a by a small margin. (possibly more amongst the loyal fans, because human is the default race for most new players, so their numbers are higher - take away that inflation and the one caused by those who pick purely for pvp and you'd find night elves the race more cared about on the alliance. )
So a lot more people notice mistakes, notice bad storylines and lore things.. and actually are much more affected by ignoring stuff or writing crap stuff.. and I don't think they realise.. take the NElves, because there are so many dedicated fans, they are going to notice and be upset with no progress for their race, constant putting down, and only used as tools to push humans and other characters by them being victims, scapegoats or the ones sacrificed. This makes the larger majority of fans annoyed and feel crap, cos you have a much larger group of people now always feeling second fiddle, for another - and the devs don't realise this because they think we all care so much about humans and that's all the alliance is to us, we won't notice just as they don't notice, when Nelves are thrown under the bus.
If they make mistakes with blood elves, and portray them in a bad light, it is easily noticeable, because many a horde fan follow the Blood elves like crazy, if the Belves are given the same treatement as the darkspears or the night elves, or the gnomes or Tauren, they'd be riot.. Fortunately they do get represented quite a lot , and when they show up they, like humans are usually on top. You feel like they match their lore description, where as with nelves, you don't.
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