while likely true... i know its wanted by the dev teams and the new skeleton structure supports it per a few devs i talked to back at the benefit dinnerAdding customization, as Blizzard have done many times in WoW's history is profitable, that's why they keep doing it. It increases players retention and sometimes even brings people back to the game. There have been several examples in BfA alone. Not sure why you're acting as if this fairly routine thing is and outlandish and insane request.
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They won't happen unless WoW is rebuilt from the ground up, at least in terms of character models and animations. That could happen, but please note that we still don't even have modern models for all race quite yet, so we're likely looking at 5 years or more before it even might.
WoW will probably be less profitable by then, unless Classic has massive sustained impacts, so it is unlikely that it will ever happen. Sorry. Its a fine idea, just a huge effort to implement in a game not designed for it.
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Very true. DAoC and EQ2 and arguably FFXI made it look retro back in 2004 in a number of ways.
But whatever we think about that, WoW's continual success despite the character models has proved that they are of limited importance. One complicating factor is animation. Most other games have gone for generic animations used by all characters of one gender, regardless of race, others one set of animation for all. They make up for it with good models and more class specific animations.
But WoW has race specific animations, and I think we acn argue that maybe people find those more important than good face and body customization, based on the evidence. You certainly notice them more when zoomed out and armoured up.