Asks for opinion then is tired of hearing shit from the community. Seems that the only opinion you wanted to hear was positive opinions.
As I said earlier, outside of the small vocal supporters on this forum and some other places they screwed up big time. Look at the apology likes/dislikes, look at the media attention, look literally anywhere and you can see how they screwed up because they were so quick to make Winnie the Pooh and his loyal minions happy.
As for why are people upset and here? Kind of simple, the same reason people get mad at the game. WoW has always had AMAZING potential, and people got upset when that potential wasn't even close to being met (WOD, BFA). So they are vocal about it. Same thing with this. I absolutely love Blizzard, they have produced amazing games, characters, lore, merchandise, and an amazing community. It is sad to see they do what they did and then offer a "PR apology. Being honest like "We reacted quickly as we were worried about upsetting our Chinese playerbase" and flat out admitting why they did it would have been a good start at healing up that public image. However due to profits they didn't, and that is why you see people being upset.
I firmly believe that out of everyone there he was the one who drew the short straw and had to apologize