Originally Posted by
Scifix
Call this a whine post or what will you, but i`d like to know people thoughts on this.
So recently i decided that i would actually make an effort to get PvP gear on my paladin, since the golden armor set has been dream of mine since i started 14-15 years ago. After already putting in many, many hours, i was to hit rank 8 last wednesday, and then i log in, only to find my account had been suspended for 6 months.
Curious as to why, i reached out to blizzard, only to get slapped with the "We have gathered evidence that you have been using third party software or similar programs"
At this point i was mad, very mad, since personally i have hated people who use bots with a passion as long as i`ve played this game, then the guy i chatted with said "If you want to, you can appeal your ban at <insert whatever link he sent me>" to which i responded i would very much like to appeal my ban, this is complete and utter BS, to which he replies instantly that "Your appeal has been declined, your account will be playable again when the suspension is lifted"
I thought this was weird, so i still clicked the link, wrote down my thoughts and arguments, and sent them an appeal, to which i got the same response just a couple hours later. Also, like with anyone, they refuse to tell what this so called evidence they have gathered actually is, and from what i`ve heard from others in similar predicaments, they dont really have any, it`s just that when trolls and random a-holes send in reports on you, they just do it on a hunch..
Luke from Linustechtips was in the exact same situation, banned for the same amount of time, for the same reason, but him being famous in the PC world, and being able to throw blizzard some bad PR, they even called him up, and unbanned him..
Is this the customer service people want? Is there even a point to actually getting into contact with a GM or similar? Thoughts?