Continuing claims, or the number of people receiving ongoing benefits, hit 18 million last week, far surpassing the recessionary peak of 6.6 million, according to data released Thursday from the Department of Labor.
Nationwide lockdowns led to the abrupt shutdown of the economy in mid-March, leaving millions of people scrambling to file for unemployment insurance. The sheer volume of applicants overwhelmed the system, with many states reporting website outages and hourslong delays on telephone helplines.
That has led to inaccurate accounting of the jobless, with many people reporting waits of six weeks or more.
States have ramped up staff at workforce centers, with New York adding 1,000 more workers and Texas tripling the size of its phone center staff. But that is still not enough.
According to new data from the Labor Department, California — the first state to issue a stay-at-home order — paid only 1 in 8 claims in March. With an estimated labor force of 19.5 million, 3.3 million Californians have filed unemployment applications in the four weeks after March 14.