People also want lfg systems put in place for rated arena, m+ keys and normal/hc/mythic raiding. They want the game to do all the work of bringing people together instead of having to do it on theyre own or rely on strangers. After years of playing this game it doesnt shock me. Thats more or less the core of it. Yes these systems were put in so more people got to see content, but its also there to streamline how people get together with minimum communication and effort.
- - - Updated - - -
I agree. It could and should be improved, but how im not sure. Im not really sure if adding NPCs to this really will help anything at all.