One gripe I have about the new customization is that the way they added it feels like a UI element instead of a fantasy one. Like, when you go to the transmogrifier, you're paying an interdimensional being to magically warp the appearance of your equipment. The barber should change your hairstyle.
How it could have been:
- Remove skin, face, gender, and druid forms from the barber
- Transfiguration Potion: Craftable by alchemists, and sold (overpriced) by a vendor in every capital city. Using this allows you to recustomize your character using the barber UI, but includes face, skin, and gender.
- Change your druid forms at a new NPC, the Shapemasters, put them wherever druid trainers are. Equivalent to the mage's portal trainer and hunter's stablemaster, a druid NPC that does druid NPC stuff.
While we're at it, add NPCs to the game that allow the purchase of In-Game Store items with gold:
- A fancy-pants gnome or goblin that sells Store mounts and pets.
- The toy vendors can sell Store toys.
- Name-change documents sold by a notary in every bank, or craftable by scribes.
- Realm Masters either in the portal room or by the Cataclysm portals in Stormwind and Orgrimmar, which can move you to another realm.
- Class trainers can sell level boosts.
- Guild vendors can sell guild transfers and guild name changes
- Mercenary NPCs in Stormwind and Orgrimmar that you can pay for a faction change.
- Racial quartermasters can sell race-change potions.
These prices can easily be tied to WoW token prices, so the gold value is always equal to the Store cost. Bonus points if all of these aren't soulbound, so they can be bought as gifts for friends.