The same crowd that was always a bunch of Negative Nancies, are still a bunch of negative Nancies.
I don't think there's been a change, really. I've seen the exact same type of "criticism" since I started playing. Aka, everything sucks, devs don't listen, GC/Ion should be fired etc.
Constructive criticism tends to find its way to them in less toxic ways.
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If I didn't, I wouldn't be paying it.
Simple. Adults and their money and all that. Granted, I pay using gold. Wouldn't pay a red cent for "Gamepass ultimate" or "Playstation +" or whatever though. I'll take subbing to 1 game I enjoy over 100+ where I might, MIGHT, enjoy 1. WoW + the occasional steam game = a very cheap gaming hobby indeed.