Sincere or not, Mike and Chris have work to do if they want to save any part of their legacies. They need to chew on the fact that they are responsible, negligent, but can still make a difference and change the narrative on their fate going forward. If they don't, they'll also have to cope with the fact that WoW could be dead because of their past negligence. No, CA won't shut WoW down, but I don't see a large player base in the future for a game designed by predators with no big changes going forward. Blizzard, Mike, Chris are going to have to do something big or WoW is going to suffer bigtime.