Originally Posted by
Melusine
The issue there is in the interpretation. Who will be deciding what is "abusive". If we are talking about psyche-out insults or friendly sniping, there won't be enough people left to make the game worth playing. If it's on a Social Justice crybully level, that will be even worse, and the community won't be free of abusive content, it will just mean only one type of abuse is ok.
This is too big of a thing for Blizzard to fix. Internet anonymity all but ensures some degree of it will occur. If that is unappealing to you, leave, ignore or play a different game where the exact same thing will occur.